National Care Service: co-design of the draft NCS charter of rights and responsibilities

The Charter of Rights and Responsibilities will set out people’s existing rights and responsibilities when accessing support through the National Care Service. It will also include information about how people can make a complaint, if their rights are not met by the National Care Service.


Getting involved

We want to hear from as many voices as possible as we shape and develop the new National Care Service. If you’d like to share your experience or views, you can join our Lived Experience Expert Panel. If you join the panel, you’ll be invited to take part in different things like:

  • surveys
  • interviews
  • helping come up with ideas about what the National Care Service could look like
  • helping us understand what our research is telling us
  • helping us make sure we’re designing the NCS to meet everyone’s needs

For more information about the National Care Service, visit gov.scot/ncs.

Contact

Email: ncscommunications@gov.scot

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