National Care Service: Governance and representation – seldom heard voices co-design work

We have been working with organisations who support people from groups and communities who often have barriers to engaging with government. This report is about findings from this work relating to the Governance and representation co-design theme.


About Governance and representation

The Governance and representation co-design design theme is working to co-design the National Care Service Board. We want to make sure that people with lived experience and other stakeholders are central to developing National Care Service policies.

Scottish Ministers have agreed with COSLA and the NHS that they will share responsibility for oversight of the National Care Service, and for making improvements to how it works.

To do this, they have agreed to create a National Care Service (NCS) Board.

The overall aim of the board will be to ensure that social work, social care support and community health services are:

  • consistent
  • fair
  • human rights-based
  • underpinned by an effective complaints process
  • include enhanced independent advocacy provision for people

It will also support communities to benefit from reformed local delivery of services.

Co-design sessions

We ran co-design sessions with people from different backgrounds and communities. The people who took part had experience of a range of services.

To run these sessions, we worked with:

  • Alzheimer's Scotland
  • CEMVO
  • LGBT Health and Wellbeing
  • Scottish Commission for people with Learning Disabilities
  • SACRO

The co-design sessions focused on the membership of the NCS Board and looked at:

  • who should be on the board
  • how someone with lived experience could be supported to be a member of the board
  • how the board should be structured to make sure that people feel comfortable to be part of discussions and decision making

Contact

Email: NCScommunications@gov.scot

Back to top