National Care Standards: Services for People in Criminal Justice Supported Accommodation

Safety and security

Standard 5

You will receive the service in a safe and secure environment.

1 You receive the service in an environment which:

• is safe and secure;
• matches your assessed needs and risks; and
• meets all health and safety requirements.

2 You know what to do in the event of fire, identification of a hazard to safety in the premises, or other emergency.

3 You know that staff make on-going risk assessments on all residents.

4 You learn about the boundaries of acceptable behaviour in and outside the premises. You know that the service provides sensitive and competent management of individuals with challenging behaviour to themselves and/or others.

5 You know that, where required, police checks are made on staff and volunteers.

6 There is a written record giving precise details of any necessary instances of protective restraint.

7 The service has an accessible and credible procedure for recording, reporting and investigating serious incidents.

8 You have a key to your room and secure storage for your own belongings.

9 Staff advise you how best to maintain the security of your personal belongings.

10 You know how staff will deal with visitors to the premises who may pose a risk to the residents or staff.

11 You will only take part in potentially hazardous pursuits arranged by the service after risks have been assessed.

12 You know the service policy and procedures and staff responses to preventing injury and serious damage to property.