NHS gender identity services: strategic action framework 2022-2024

Staff training and development

We recognise the continued hard work of NHS staff across Scotland's gender identity services and their commitment to deliver high quality care. However we also recognise that services continue to experience recruitment and staffing challenges.

A key component in addressing waiting times, improving access and transforming services will be supporting NHS staff. This includes staff across NHS Scotland working with patients requiring support for their gender identity, not just those accessing specialist clinics. We also recognise people accessing gender identity healthcare can only consistently access high quality care where there are appropriately skilled and resourced staff in place.

In order to develop and expand the available NHS workforce in Scotland to support those requiring gender identity healthcare we will:

11. Commission NHS Education for Scotland to complete development of a Transgender Care Knowledge and Skills Framework

12. Explore with NHS Education for Scotland opportunities for staff training and improved resources to support best care of trans people accessing services in the NHS

13. Continue to review and develop all Equality, Diversity and Inclusion training for all NHS Scotland staff