NHS Scotland redesign of urgent care - first national staging review report: 1 December 2020 – 31 March 2021

The redesign of urgent care (RUC) programme by definition includes the entire patient pathway from the time of patient or carer need to the conclusion of that episode of care. This evaluation has therefore attempted to explore the whole patient journey in terms of data and feedback from stakeholder groups.


Acknowledgements

We are particularly grateful to members of the Evaluation Group as listed in Annex A. We are indebted to colleagues based at the University of Strathclyde who helped formulate ideas for future evaluation of the Redesign of Urgent Care. Colleagues within Scottish Government have been instrumental in their support, with specific thanks to Jessica Milne and Jill Pender for their invaluable input and professionalism throughout. With thanks to Dr Milla Marinova, Imogen O'Connor for their in depth analysis and contribution to the report.

Professor Derek Bell OBE FRSE FRCPE

Professor of Acute Medicine

Imperial College, London

Professor Sir Lewis D Ritchie OBE FRSE FRCGP

James Mackenzie Professor of General Practice

University of Aberdeen

April 2021

Contact

Email: RedesignUrgentCare@gov.scot

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