NHSScotland Chief Executive's annual report 2015-16
Presents an assessment of the performance of NHSScotland from 2015 to 2016 and describes key achievements and outcomes.
Footnotes
1. Healthcare Quality Strategy for Scotland, Scottish Government, May 2010. Access at: www.gov.scot/Resource/Doc/311667/0098354.pdf
2. Report on the Future Delivery of Public Services by the Commission chaired by Dr Campbell Christie, Public Services Commission, 29 June 2011. Access at: www.gov.scot/Publications/2011/06/27154527/0
3. Creating a Healthier Scotland, Scottish Government, March 2016. Access at: www.gov.scot/Resource/0049/00497965.pdf
4. A National Clinical Strategy for Scotland, The Scottish Government, February 2016. Access at: www.gov.scot/Publications/2016/02/8699
5. Chief Medical Officer's Annual Report 2015: Realistic Medicine, The Scottish Government, January 2016. Access at: www.gov.scot/Publications/2016/01/3745
6. Further information on the Technology Enabled Care Programme can be found at: www.jitscotland.org.uk/action-areas/telehealth-and-telecare/technology-enabled-care-programme
7. Source: ISD Scotland: Emergency Department Activity & Waiting Times. Access at: www.isdscotland.org/Health-Topics/Emergency-Care/Publications/index.asp
8. England:
NHS England,
A&E Attendances and Emergency Admissions Monthly. Access at:
www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/statistical-work-areasae-waiting-times-and-activityae-attendances-and-emergency-admissions-2016-17,
Northern Ireland:
NHS Northern
Ireland, Statistics on Emergency Care Waiting Times by Department
and Month. Access at:
www.health-ni.gov.uk/articles/emergency-care-waiting-times,
Wales: Time Spent in
NHS Wales
Accident and Emergency Departments: Monthly Management Information.
Access at:
www.infoandstats.wales.nhs.uk/page.cfm?org
9. ISD Scotland: Delayed Discharges in NHSScotland. Access at: www.isdscotland.org/Health-Topics/Health-and-Social-Community-Care
10. ISD Scotland: Cancer Waiting Times. Access at: www.isdscotland.org/Health-Topics/Waiting-Times/Cancer
11. Beating Cancer: Ambition and Action, The Scottish Government, March 2016. Access at: www.gov.scot/Publications/2016/03/9784
12. ISD Scotland: Diagnostics Waiting Times. Access at: www.isdscotland.org/Health-Topics/Waiting-Times/Diagnostics
13. Source: ISD Scotland: Inpatient, Day Case & Outpatient stage of treatment waiting times. Access at: www.isdscotland.org/Health-Topics/Waiting-Times/Inpatient-Day-Cases-and-Outpatients
14. Source: ISD Scotland: Child and Adolescent Mental Health Waiting times. Access at: www.isdscotland.org/Health-Topics/Waiting-Times/Child-and-Adolescent-Mental-Health
15. Health and Care Experience Survey 2015/16, The Scottish Government. Access at: www.gov.scot/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey/HACE2015-16
16. Scottish Inpatient Patient Experience Survey 2016, The Scottish Government. Access at: www.gov.scot/Topics/Statistics/Browse/Health/InpatientSurvey
17. Health Protection Scotland: Quarterly Epidemiological Commentaries. Access at: www.hps.scot.nhs.uk/haiic/sshaip/quarterlyepidemiologicalcommentaries.aspx
18. Scotland Performs. Access at: www.gov.scot/About/Performance/scotPerforms/NHSScotlandperformance
19. Chief Medical Officer's Annual Report 2015: Realistic Medicine, The Scottish Government, January 2016. Access at: www.gov.scot/Publications/2016/01/3745
20. Further information on the House of Care approach to collaborative care and support-planning can be found at: www.gov.scot/Publications/2016/02/8618/7
21. Living it Up is a health, wellbeing and self-management website for the over 50s, run by NHS 24. Access at: www.livingitup.scot
22. Making it Easy: a Health Literacy Action Plan for Scotland, The Scottish Government, May 2014. Access at: www.gov.scot/Publications/2014/06/9850
23. The Enabling State: From Rhetoric to Reality, Carnegie UK Trust, November 2013. Access at: http://www.carnegieuktrust.org.uk/publications/the-enabling-statefrom-rhetoric-to-reality/
24. Further information can be found at:
www.selfdirectedsupportscotland.org.uk
25. Social Care Services, Scotland, 2015, The Scottish Government, November 2015. Access at: www.gov.scot/Topics/Statistics/Browse/Health/Data/HomeCare
26. You can read the full progress report at www.inspiringscotland.org.uk/our-funds/self-directed-support/project-progress-and-sds-resources
27. Further information on ClickGo can be found at:
www.clickgo2.com
28. The full progress report can be accessed at:
www.inspiringscotland.org.uk/our-funds/self-directed-support/project-progress-and-sds-resources
29. Further information on Self Directed Support Financial Guidance can be found at: www.selfdirectedsupportscotland.org.uk/whats-new/25-cipfa-self-directed-support-guidance-launched
30. Strategic Framework for Action on Palliative and End of Life
Care, The Scottish Government, December 2015. Access at:
www.gov.scot/Publications/2015/12/4053
31. Further information and the Our Voice website can be found at: www.ourvoice.scot
32. Further information on the Healthcare Improvement Scotland Person-Centred Health and Care Programme can be found at: www.healthcareimprovementscotland.org/our_work/person-centred_care/person-centred_collaborative.aspx
33. Experience Based Co-design Methodology, The Kings Fund. Access at: www.kingsfund.org.uk/projects/ebcd/experience-based-co-design-description
34. Listening and Learning: how feedback, comments, concerns and
complaints can improve
NHS services in
Scotland, The Scottish Health Council, April 2014. Access at:
www.scottishhealthcouncil.org/publications/research/listening_and_learning.aspx
35. Further information on The Patient Rights (Scotland) Act 2011 can be found at: www.legislation.gov.uk/asp/2011/5/contents
36.
ISD
Scotland:
NHS Complaints
Statistics. Access at:
www.isdscotland.org/Health-Topics/Quality-Indicators/NHS-Complaints-Statistics/
37. The Patient Opinion website can be accessed at:
www.patientopinion.org.uk
38. Patient Opinion Annual Review. Access at: www.patientopinion.org.uk/resources/patient-opinion-annual-summary-2015-2016.pdf
39. Scottish Inpatient Patient Experience Survey 2016, The Scottish Government, August 2016. Access at: www.gov.scot/Topics/Statistics/Browse/Health/InpatientSurvey/Inpatient2016
40. Health and Care Experience Survey 2015/16, The Scottish Government, May 2016. Access at: www.gov.scot/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey
41. Cancer Patient Experience Survey, The Scottish Government, October 2015. Access at: www.gov.scot/Topics/Statistics/Browse/Health/cancersurvey
42. Having a baby in Scotland 2015: listening to mothers,
Maternity Care Experience Survey, December 2015. Access at:
www.gov.scot/Topics/Statistics/Browse/Health/maternitysurvey
43. Source: Management Data, NHS Education for Scotland
44. Focus on Dementia is a partnership improvement programme which brings together and maximises the skills, expertise and knowledge of improvement professionals, policy practitioners and the third sector. Further information can be found at: www.qihub.scot.nhs.uk/quality-and-efficiency/focus-on-dementia.aspx
45. The Scottish Strategy for Autism. Access at:
www.autismstrategyscotland.org.uk
46. Scottish Strategy for Autism. Access at:
www.autismstrategyscotland.org.uk/news/outcomes-framework-aligns-strategy-with-national-priorities.html
47. The Keys to Life - Improving Quality of Life for People with Learning Disabilities, The Scottish Government, June 2013, www.gov.scot/Publications/2013/06/1123
48. The Keys to Life Implementation Framework and Priorities, 2015-17. Access at: www.keystolife.info/updates/the-keys-to-life-implementation-framework-and-priorities-2015-17
49. Survivor Scotland Strategic Outcomes and Priorities 2015 - 2017, The Scottish Government, October 2015. Access at: www.gov.scot/Publications/2015/10/3487
50. Further information on the National Health and Wellbeing Outcomes can be found at: www.gov.scot/Topics/Health/Policy/Adult-Health-SocialCare-Integration/Outcomes
51. The Breakthrough Series: IHI's Collaborative Model for Achieving Breakthrough Improvement. IHI Innovation Series white paper. Boston: Institute for Healthcare Improvement; 2003. Access at: www.IHI.org
52. The Improvement Hub (iHub) is hosted by Healthcare Improvement Scotland and can be found at: www.ihub.scot
53. Quarterly Hospital Standardised Mortality Ratios ( HSMR), ISD Scotland. Access at: www.isdscotland.org/Health-Topics/Quality-Indicators/HSMR
54. Scottish Patient Safety Programme Acute Adult: End of phase report August 2016, Healthcare Improvement Scotland. Access at: www.scottishpatientsafetyprogramme.scot.nhs.uk/Media/Docs/Acute%20Adult%20Care/201609%20SPSP%20AA%20EOPR%201.1.pdf
55. Scottish Patient Safety Programme Acute Adult: End of phase report August 2016, Healthcare Improvement Scotland. Access at: www.scottishpatientsafetyprogramme.scot.nhs.uk/Media/Docs/Acute%20Adult%20Care/201609%20SPSP%20AA%20EOPR%201.1.pdf
56. Health Protection Scotland: Quarterly Epidemiological Commentaries. Access at: www.hps.scot.nhs.uk/haiic/sshaip/quarterlyepidemiologicalcommentaries.aspx
57. Healthcare Associated Infection ( HAI) standards. Access at: www.healthcareimprovementscotland.org/our_work/inspecting_and_regulating_care/hei_policies_and_procedures/hai_standards_2015.aspx
58. Further information on
HEI
Inspections can be found at:
www.healthcareimprovementscotland.org/our_work/inspecting_and_regulating_care/nhs_hospitals_and_services/hei_inspections/all_hei_reports.aspx
59.
UK 5 Year Antimicrobial
Resistance Strategy 2013 to 2018, Department of Health, September
2013. Access at:
www.gov.uk/government/publications/uk-5-year-antimicrobial-resistance-strategy-2013-to-2018
60. The Scottish Patient Safety Mental Health Programme. Access at: www.scottishpatientsafetyprogramme.scot.nhs.uk/programmes/mental-health
61. SPSP Primary Care: End of Phase Report August 2016, Healthcare Improvement Scotland, August 2016. Access at: www.scottishpatientsafetyprogramme.scot.nhs.uk/Media/Docs/Primary%20Care/SPSP%20PC%20EOPR.PDF
62. Learning from adverse events through reporting and review: A
national framework for Scotland: Second edition, Healthcare
Improvement Scotland, April 2015. Access at:
www.healthcareimprovementscotland.org/our_work/governance_and_assurance/management_of_adverse_events/national_framework.aspx
63. Clinical and Care Governance Framework, The Scottish Government, October 2015. Access at: www.gov.scot/Resource/0049/00491266.pdf
64. A National Clinical Strategy for Scotland, The Scottish Government, February 2016. Access at: www.gov.scot/Publications/2016/02/8699
65. Further information on the Six Essential Actions can be found at: www.gov.scot/Topics/Health/Quality-Improvement-Performance/UnscheduledCare/6-Essential-Actions-To-Improving-Unscheduled-Care
66. ISD Scotland: Delayed Discharges. Access at: www.isdscotland.org/Health-Topics/Health-and-Social-Community-Care/Delayed-Discharges
67. A National Clinical Strategy for Scotland, The Scottish Government, February 2016. Access at: www.gov.scot/Resource/0049/00494144.pdf
68. Chief Medical Officer's Annual Report 2014/15: Realistic Medicine, The Scottish Government, January 2016. Access at: www.gov.scot/Resource/0049/00492520.pdf
69.
ISD
Scotland: Diagnostics Waiting Times. Access at:
www.isdscotland.org/Health-Topics/Waiting-Times/Diagnostics
70. ISD Scotland: Inpatient, Day Case & Outpatient stage of treatment waiting times. Access at: www.isdscotland.org/Health-Topics/Waiting-Times/Inpatient-Day-Cases-and-Outpatients
71. Beating Cancer: Ambition and Action, The Scottish Government, March 2016. Access at: www.gov.scot/Publications/2016/03/9784
72. Further information on the Innovative Healthcare Delivery Programme can be found at: www.farrinstitute.org/partnerships/ihdp
73. Further information on the Detect Cancer Early Programme can be found at: www.gov.scot/Topics/Health/Services/Cancer/Detect-Cancer-Early
74. ISD Scotland: Detect Cancer Early staging data year 4 July 2016
75. The wee c website can be accessed at: www.theweec.org
76. Scottish Referral Guidelines for Suspected Cancer,
Healthcare Improvement Scotland, August 2014. Access at:
www.healthcareimprovementscotland.org/our_work/cancer_care_improvement/programme_resources/scottish_referral_guidelines.aspx
77.
ISD
Scotland: Cancer Waiting Times Access at:
www.isdscotland.org/Health-Topics/Waiting-Times/Cancer
78. ISD Scotland: Hip Fracture Audit - www.isdscotland.org/Health-Topics/Scottish-Healthcare-Audits/Publications/index.asp?#1698
79. Enhanced Recovery Pathway - Optimising patient recovery after joint replacement. Access at: www.qihub.scot.nhs.uk/quality-and-efficiency/msk-and-orthopaedics-quality-drive/enhanced-recovery.aspx
80. ISD Scotland: The Musculoskeletal Audit. Access at: www.msk.scot.nhs.uk
81. Pulling together: transforming urgent care for the people of Scotland, The Report of the Independent Review of Primary Care Out of Hours Services. The Scottish Government, December 2015. Access at: www.gov.scot/Resource/0048/00489938.pdf
82. Glaucoma referral and safe discharge, The Scottish Intercollegiate Guidelines Network ( SIGN). Access at: www.sign.ac.uk/guidelines/fulltext/144/index.html
83. Management data, Pharmacy and Medicines Division, The Scottish Government
84. Out-of-Hospital Cardiac Arrest: A Strategy for Scotland, The Scottish Government, March 2015. Access at: www.gov.scot/Publications/2015/03/7484
85. Further information on the Save a Life for Scotland campaign can be found at: www.savealife.scot
86. Save a Life for Scotland - External Report, SALFS Launch, Friday 16th October 2015. Access at: www.savealife.scot/resources/The%20Launch%20Report%2016th%20October%202015.pdf
87. Mental Health in Scotland - a 10 year vision, The Scottish Government, July 2016. Access at: www.gov.scot/Publications/2016/07/7151
88. Child and Adolescent Mental Health Services Waiting Times in NHSScotland and Psychological Therapies Waiting Times in NHSScotland. Both published reports published quarterly by ISD Scotland are available online at: www.isdscotland.org/Publications
89. ISD Scotland: Psychological Therapies Waiting Times. Access at: www.isdscotland.org/Publications
90. ISD Scotland: Child and Adolescent Mental Health Services Source: ISD Scotland Waiting Times in NHSScotland. Access at: www.isdscotland.org/Publications
91. Further information on the Suicide Prevention Strategy can be found at: www.gov.scot/Topics/Health/Services/Mental-Health/Suicide-Self-Harm/SPS-IMG/SPSCommitments
92. Mental Health Strategy for Scotland: 2012-2015, The Scottish Government, August 2012. Access at: www.gov.scot/Publications/2012/08/9714
93. Mental Health & Learning Disability Inpatient Bed
Census, 2014, The Scottish Government, October 2014. Access at:
www.gov.scot/Publications/2015/06/7555/4
94. Inpatient Census, 2016 - Part 1: Mental Health & Learning Disability Inpatient Bed Census - Part 2: Out of Scotland NHS Placements, The Scottish Government, September 2016. Access at: www.gov.scot/publications/inpatient-census-2016-part-1-mental-health-learning-disability-inpatient/
95. The discussion framework can be found at: www.knowledge.scot.nhs.uk/media/CLT/ResourceUploads/4062767/Reducing%20suicide%20risk%20-%20discussion%20framework%20v0.18%20final.pdf
96. National Records of Scotland: 2015 Births, Deaths and Other
Vital Events - Preliminary Annual Figures. Access at:
www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/vital-events/general-publications/births-deaths-and-other-vital-events-preliminary-annual-figures/2015
97. Universal Health Visiting Pathway in Scotland - Pre Birth to Pre School, The Scottish Government, October 2015
98. Further information on the Early Years Collaborative can be found at: www.gov.scot/Topics/People/Young-People/early-years/early-years-collaborative. The Early Years Collaborative and the Raising Attainment for All Programme are joining up to become the Children and Young People Improvement Collaborative to deliver quality improvement throughout a child's journey.
99. Further information on Getting It Right For Every Child can be found at: www.gov.scot/Topics/People/Young-People/gettingitright
100. Further information on the Maternity and Children Quality
Improvement Collaborative can be found at:
www.scottishpatientsafetyprogramme.scot.nhs.uk/programmes/mcqic
101.
ISD
Scotland:
IVF Waiting Times
in Scotland. Access at:
www.isdscotland.org/Health-Topics/Waiting-Times/IVF-Waiting-Times/Publications/2016-05-31
102. Further information on the Scottish Genomes Partnership can be found at: www.scottishgenomespartnership.org
103. The 'My Diabetes My Way' Interactive Website can be found at: www.mydiabetesmyway.scot.nhs.uk
104. Management Information provided by the 'My Diabetes My Way' Project Team at the University of Dundee. The My Diabetes My Way website can be found at: www.mydiabetesmyway.scot.nhs.uk
105. NHSScotland Information Security Policy Framework, July 2015. Access at: www.informationgovernance.scot.nhs.uk/wp-content/uploads/2016/03/IS-Policy-Framework.pdf
106. Further information on the Scottish Wide Area Network can be found at: www.scottishwan.com
107. Context-sensitive decision support is decision support that is adaptable to different contexts and evolving technical and work environments.
108. Information on clinical decision support ( CDS) for diabetes in NHS Tayside and NHS Lothian is available on the eHealth website at: www.ehealth.nhs.scot/case-studies
109. Healthcare Science National Delivery Plan for Healthcare Science Professionals in Scotland 2014-2017, The Scottish Government, June 2014. Access at: www.gov.scot/Resource/0045/00453441.pdf
110. Creating Places - A policy statement on architecture and place for Scotland, The Scottish Government, June 2013. Access at: www.gov.scot/Publications/2013/06/9811
111. Further information on Good Places, Better Health can be found at: www.gov.scot/Topics/Health/Healthy-Living/Good-Places-Better-Health
112. National Records of Scotland: Age-standardised Death Rates Calculated Using the European Standard Population. Access at: www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/vital-events/deaths/age-standardised-death-rates-calculated-using-the-esp
113. Changing Scotland's Relationship with Alcohol: A Framework
for Action, The Scottish Government, March 2009. Access at:
www.gov.scot/Publications/2009/03/04144703/0
114. Alcohol Brief Interventions 2015/16, ISD Scotland, June 2015. Access at: www.isdscotland.org/Health-Topics/Drugs-and-Alcohol-Misuse/Publications/2016-06-14/2016-06-14-ABI2015-16-Summary.pdf
115. ScotPHO Smoking Ready Reckoner - 2011 Edition, Scottish Public Health Observatory ( ScotPHO), January 2012. Access at: www.scotpho.org.uk/downloads/scotphoreports/scotpho120626_smokingreadyreckoner.pdf
116. Tobacco Control Strategy - Creating a Tobacco-free
Generation, The Scottish Government, March 2013. Access at:
www.gov.scot/Publications/2013/03/3766
117. Scottish Health Survey 2015, The Scottish Government. Access at: www.gov.scot/Topics/Statistics/Browse/Health/scottish-health-survey
118. ISD Scotland: NHS Smoking Cessation Service Statistics (Scotland) 2015-16. Access at: www.isdscotland.org/Health-Topics/Public-Health/Publications/index.asp#1752
119. Semple S, Latif N (2014). How Long Does Secondhand Smoke Remain in Household Air: Analysis of PM2.5 Data From Smokers' Homes. Nicotine Tob Res. 16(10):1365-70. Access at: www.ncbi.nlm.nih.gov/pubmed/24904023
120. Preventing Overweight and Obesity in Scotland: A Route Map Towards Healthy Weight, The Scottish Government, February 2010. Access at: www.gov.scot/Publications/2010/02/17140721/0
121. Scottish Health Survey, The Scottish Government, September 2016. Access at: www.gov.scot/Topics/Statistics/Browse/Health/scottish-health-survey
122. Preventing Overweight and Obesity in Scotland: A Route Map Towards Healthy Weight, The Scottish Government, February 2010. Access at: www.gov.scot/Publications/2010/02/17140721/0
123. The Lancet, Volume 383, No. 9924, p1211-1221, 5 April 2014 A gender-sensitised weight loss and healthy living programme for overweight and obese men delivered by Scottish Premier League football clubs ( FFIT): a pragmatic randomised controlled trial. Access at: www.thelancet.com/journals/lancet/article/PIIS0140-6736(13)62420-4/abstract
124. Source: www.gla.ac.uk/myglasgow/news/headline_485287_en.html
125. Pregnancy and Parenthood in Young People Strategy, The Scottish Government, March 2016. Access at: www.gov.scot/Publications/2016/03/5858
126. Further information on the Health Living Award Plus can be found at: www.healthylivingaward.co.uk/caterers/the-plus-award
127. Criteria for the Healthcare Retail Standard, The Scottish Government, July 2016. Access at: www.gov.scot/Publications/2016/07/2024
128. Latest National Dental Inspection Programme ( NDIP) results can be found at: www.ndip.scottishdental.org/ndip-reports
129. Scotland's Oral Health Plan: A Scottish Government Consultation Exercise on the Future of Oral Health, The Scottish Government, September 2016. Access at: www.gov.scot/publications/scotlands-oral-health-plan-scottish-government-consultation-exercise-thr-future/
130. Health Protection Scotland: Provisional vaccine uptake for the new meningococcal B (MenB) immunisation programme in Scotland, March 2016. Access at: www.hps.scot.nhs.uk/immvax/wrdetail.aspx?id=67129&wrtype=9
131. Source: Glasgow Royal Infirmary
132. Everyone Matters: 2020 Workforce Vision. Access at:
www.workforcevision.scot.nhs.uk
133. Reported at: www.news.scotland.gov.uk/News/Report-recognises-quality-of-Scottish-healthcare-228d.aspx. The OECD Quality Review is available at: www.oecd.org/unitedkingdom/oecd-reviews-of-health-care-quality-united-kingdom-2016-9789264239487-en.htm
134. ISD Scotland Workforce Statistics. Access at: www.isdscotland.org/Health-Topics/Workforce
135. Further information on the Sustainability and Seven Day Services Programme can be found at: www.gov.scot/Topics/Health/NHS-Workforce/Policy/SustainSevenDayServ
136. Sustainability and Seven Day Services Taskforce Interim
Report, The Scottish Government, March 2015. Access at:
www.gov.scot/Publications/2015/03/7764
137. Programme for Government 2015-16, The Scottish Government, September 2015. Access at: www.gov.scot/publications/programme-government-2015-16/
138. NHS Education Scotland: Return to Practice management information based on numbers enrolled and receiving funding
139. Tier 2 Shortage Occupation List: Government-approved version valid from 6 April 2015. Access at: www.gov.uk/government/uploads/system/uploads/attachment_data/file/423800/shortage_occupation_list_april_2015.pdf
140. The Code of Practice for the International Recruitment of Healthcare Professionals in Scotland, The Scottish Executive, 2006. Access at: www.gov.scot/Resource/0041/00412480.pdf
141. Developing the Young Workforce: Scotland's Youth Employment Strategy, The Scottish Government, December 2014. Access at: www.gov.scot/Publications/2014/12/7750
142. Source: Management data collated on behalf of NHSScotland by Employee Experience Team, Health Workforce and Strategic Change Directorate, Scottish Government
143. Further information on the Human Resources Working Group on Integration can be found at: www.gov.scot/Topics/Health/Policy/Adult-Health-SocialCare-Integration/Implementation/working_Groups/HRWG
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