NHSSCOTLAND STAFF SURVEY 2013 National Report
This National Report provides an overview of the results of the 2013 NHSScotland Staff Survey. The National Staff Survey gives all NHSScotland staff the opportunity to provide feedback on their experience of working for the organisation.
Appendix F: Core Survey Questions (2013 compared with 2010)
Table 38: Core Survey questions (2013 and 2010 NHSScotland staff surveys).
| No. |
Question |
Question Type |
Positive Responses |
Equivalent 2010 Question |
|---|---|---|---|---|
| Overall Experience |
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| 8a |
Care of patients/service users is my Board's top priority. |
Top-level |
Strongly agree; Agree |
(Q28) Same as 2013. |
| 8b |
I am able to do my job to a standard I am personally pleased with. |
Top-level |
Strongly agree; Agree |
(Q30) Same as 2013. |
| 8c |
I am happy to go the 'extra mile' at work when required. |
Top-level |
Strongly agree; Agree |
(Q31) Same as 2013. |
| 8d |
I would recommend my Board as a good place to work. |
Top-level |
Strongly agree; Agree |
(Q32) Same as 2013. |
| 8e |
I still intend to be working within my Board in 12 months time. |
Top-level |
Strongly agree; Agree |
(Q33) Same as 2013. |
| 8f |
I am satisfied with the sense of achievement I get from work. |
Top-level |
Strongly agree; Agree |
(Q34) How satisfied are you with the sense of achievement you get from work? (Response options on a 5-point scale from "Very satisfied" to "Very unsatisfied"). |
| Well informed |
||||
| 3a |
I am kept well informed about what is happening in my Board. |
Top-level |
Strongly agree; Agree |
(Q1) Same as 2013. |
| 3b |
My line manager communicates effectively with me. |
Top-level |
Strongly agree; Agree |
(Q2) Same as 2013. |
| 3c |
When changes are made at work, I am clear how they will work out in practice. |
Top-level |
Strongly agree; Agree |
(Q3) Same as 2013. |
| 3d |
I am clear what my duties and responsibilities are. |
Top-level |
Always; |
(Q4) Same as 2013. |
| 3e |
I understand how my work fits into the overall aims of my Board. |
Top-level |
Always; |
(Q5) Same as 2013. |
| Appropriately Trained and Developed |
||||
| 4a |
In the last 12 months, have you had a Knowledge and Skills Framework (KSF) development review, performance review, appraisal, Personal Development Plan meeting or equivalent? |
Top-level |
Yes - KSF; |
(Q7) Same as 2013. |
| 4b |
Did it help you to improve how you do your job? |
Sub-question |
Yes |
(Q7.1a) Same as 2013. |
| 4c |
Did it help you agree clear objectives for your work? |
Sub-question |
Yes |
(Q7.1b) Same as 2013. |
| 4d |
Did you agree a Personal Development Plan (PDP) or equivalent? |
Sub-question |
Yes |
(Q7.2) Same as 2013. |
| 4e |
Have you received, or expect to receive, the training that was identified in that plan? |
Sub-question |
Yes |
(Q7.3) Same as 2013. |
| Involved in Decisions |
||||
| 5a |
Staff are always consulted about changes at work. |
Top-level |
Strongly agree; Agree |
(Q10) Same as 2013. |
| 5b |
I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace. |
Top-level |
Strongly agree; Agree |
(Q11) Same as 2013. |
| 5c |
I am confident my ideas or suggestions would be listened to. |
Top-level |
Strongly agree; Agree |
(Q12) Same as 2013. |
| 5d |
I have a choice in deciding what I do at work. |
Top-level |
Always; Often |
(Q13) Same as 2013. |
| Treated fairly and consistently, with dignity and respect, in an environment where diversity is valued |
||||
| 6a |
My line manager encourages me at work. |
Top-level |
Strongly agree; Agree |
(Q14) Same as 2013. |
| 6b |
I get the help and support I need from colleagues. |
Top-level |
Strongly agree; Agree |
(Q15) Same as 2013. |
| 6c |
My Board acts fairly and offers equality of opportunity with regard to career progression/promotion. |
Top-level |
Strongly agree; Agree |
(Q17) Does <Board> act fairly and offer equality of opportunity with regard to career progression/promotion? (Response options were the same as 2013, i.e. on a 5-point scale from "Strongly agree" to "Strongly disagree"). |
| 6d |
During the past 12 months, while working for your organisation, have you experienced unfair discrimination from your manager? |
Top-level |
No |
Combination of two questions: |
| 6e |
During the past 12 months, while working for your organisation, have you experienced unfair discrimination from other colleagues? |
Top-level |
No |
Combination of two questions: (Q18) During the past 12 months, have you experienced discrimination while working for <Board>?(Q18.1) When you have experienced discrimination, was it from any of the following? - Patients/service users - Relatives of the patients/service users - Other members of the public - Manager/team leader - Other colleagues |
| 6f |
Did you report the unfair discrimination you experienced? |
Sub-question |
Yes |
(Q18.3) The last time you experienced discrimination, did you report it? |
| 6g |
Were you satisfied with the response you received? |
Sub-question |
Yes |
Equivalent question response options were on a five point scale and therefore cannot be directly compared. |
| 6h-6m |
I did not report the unfair discrimination because… |
Sub-question |
N/A |
Equivalent question not similar enough for direct comparison. |
| Provided with a continuously improving and safe working environment, promoting the health and wellbeing of staff, patients and the wider community |
||||
| 7a |
I can meet all the conflicting demands on my time at work. |
Top-level |
Strongly agree; Agree |
In 2010 this statement was worded negatively and therefore cannot be directly compared. |
| 7b |
There are enough staff for me to do my job properly. |
Top-level |
Strongly agree; Agree |
(Q20) Same as 2013. |
| 7c |
I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff. |
Top-level |
Strongly agree; Agree |
(Q21) Same as 2013. |
| 7d |
Have you had any health and safety training paid for or provided by your Board? |
Top-level |
Yes - in last 12 mths; |
(Q23) Same as 2013. |
| 7e |
During the past 12 months while working for your organisation, have you experienced bullying/harassment from your manager? |
Top-level |
No |
Combination of two questions: |
| 7f |
During the past 12 months while working for your organisation, have you experienced bullying/harassment from your other colleagues? |
Top-level |
No |
Combination of two questions: |
| 7g |
Did you report the bullying/harassment you experienced? |
Sub-question |
Yes |
(Q27.3) The last time you experienced bullying or harassment did you report it? |
| 7h |
Were you satisfied with the response you received? |
Sub-question |
Yes |
Equivalent question response options were on a five point scale and therefore cannot be directly compared. |
| 7i-7n |
I did not report the bullying/harassment because... |
Sub-question |
N/A |
Equivalent question not similar enough for direct comparison. |
| Provided with a continuously improving and safe working environment, promoting the health and wellbeing of staff, patients and the wider community (cont.) |
||||
| 7o |
During the past 12 months while working for your organisation, have you experienced emotional/verbal abuse from patients/service users or other members of the public? |
Top-level |
No |
Equivalent question not specific enough for direct comparison. |
| 7p |
During the past 12 months while working for your organisation, have you experienced physical violence from patients/service users or other members of the public? |
Top-level |
No |
Equivalent question not specific enough for direct comparison. |
| 7q |
Was it discriminatory in nature? |
Sub-question |
No |
No equivalent question. |
| 7r |
Did you report the emotional/verbal abuse or physical violence you experienced? |
Sub-question |
Yes |
Equivalent top-level question that leads to this sub-question not specific enough for direct comparison. |
| 7s |
Were you satisfied with the response you received? |
Sub-question |
Yes |
Equivalent question response options were on a five point scale and therefore cannot be directly compared. |
| 7t-7y |
I did not report the emotional/verbal abuse or physical violence, because… |
Sub-question |
N/A |
Equivalent question not similar enough for direct comparison. |
Contact
Email: Malcolm Summers
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