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Publication - Research and analysis

NHSSCOTLAND STAFF SURVEY 2014 National Report

Published
17 December 2014
Topic
Health and social care
ISBN
9781785440229

This National Report provides an overview of the results of the 2014 NHSScotland Staff Survey. The National Staff Survey gives all NHSScotland staff the opportunity to provide feedback on their experience of working for the organisation.

View supporting documents Supporting documents

Appendix F: Comparison with Previous Surveys

Table F1: Comparison with previous NHSScotland Staff Surveys (percentage of positive responses)

Q Indicates a difference in question wording from the 2013 survey. N/A indicates that direct comparison for this question was not possible.

Question

2006

2008

2010

2013

2014

Overall Experience

Q6-1

Care of patients/service users is my Board's top priority

N/A

N/A

63

55

67

Q6-2

I am able to do my job to a standard I am personally pleased with

N/A

N/A

70

63

67

Q6-3

I am happy to go the 'extra mile' at work when required

N/A

85

88

87

90

Q6-4

I would recommend my Board as a good place to work

43Q

55

58

50

61

Q6-5

I still intend to be working within my Board in 12 months' time

70

77

79

75

79

Q6-6

I am satisfied with the sense of achievement I get from work

N/A

N/A

71Q

60

63

Well Informed
Q1-1 I am kept well informed about what is happening in my Board

41

49

58

48

56

Q1-2 My line manager communicates effectively with me

59Q

N/A

62

61

63

Q1-3 When changes are made at work, I am clear how they will work out in practice

N/A

N/A

41

39

41

Q1-4 I am clear what my duties and responsibilities are

80Q

80Q

85

83

86

Q1-5 I understand how my work fits into the overall aims of my Board

N/A

N/A

76

66

78

Appropriately Trained and Developed
Q2-1 In the last 12 months, have you had a KSF development review, performance review, appraisal PDP meeting or equivalent?

47Q

49Q

70

73

75

Q2-2 Did it help you to improve how you do your job?

N/A

N/A

44

39

43

Q2-3 Did it help you agree clear objectives for your work?

N/A

N/A

72

66

67

Q2-4 Did you agree a Personal Development Plan or equivalent?

N/A

N/A

87

83

84

Q2-5 Have you received, or do you expect to receive, the training that was identified in that plan?

N/A

N/A

77

75

77

Involved in Decisions
Q3-1 Staff are always consulted about changes at work.

N/A

N/A

27

26

29

Q3-2 I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace.

33Q

49Q

51

49

53

Q3-3 I am confident my ideas or suggestions would be listened to.

29

45

39

37

41

Q3-4 I have a choice in deciding what I do at work.

N/A

N/A

42

38

40

Table F1 (cont): Comparison with previous NHSScotland Staff Surveys (percentage of positive responses)

Q Indicates a difference in question wording from the 2013 survey. N/A indicates that direct comparison for this question was not possible.

Question

2006

2008

2010

2013

2014

Treated fairly and consistently, with dignity and respect, in an environment where diversity is valued

Q4-1 My line manager encourages me at work

N/A

N/A

62

59

63

Q4-2 I get the help and support I need from colleagues

74Q

76Q

79

76

80

Q4-3 My Board acts fairly and offers equality of opportunity with regard to career progression / promotion

45Q

62Q

59Q

44

59

Q4-4 During the past 12 months have you experienced unfair discrimination from your manager?

N/A

N/A

91Q

92

94

Q4-5 During the past 12 months have you experienced unfair discrimination from other colleagues?

N/A

N/A

92Q

92

93

Q4-6 Did you report the unfair discrimination you experienced?

N/A

N/A

32Q

34

35

Q4-7 Were you satisfied with the response you received?

N/A

N/A

N/A

27

26

Q4-8 I did not report the discrimination because

a) I felt nothing would happen

b) I was unaware of how to report it

c) I thought it would take too much time to report it

d) I feared what would happen if it did report it

e) I thought it would take too long for anything to be done about it

f) I was concerned about confidentiality

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

91

26

56

80

56

80

90

26

33

79

57

80

Table F1 (cont): Comparison with previous NHSScotland Staff Surveys (percentage of positive responses)

Q Indicates a difference in question wording from the 2013 survey. N/A indicates that direct comparison for this question was not possible.

Question

2006

2008

2010

2013

2014

Provided with a continuously improving and safe working environment, promoting the health and wellbeing of staff, patients and the wider community

Q5-1 I can meet all the conflicting demands on my time at work

N/A

N/A

N/A

42

45

Q5-2 There are enough staff for me to do my job properly

34Q

N/A

28

31

33

Q5-3 I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff

N/A

N/A

50

52

57

Q5-4 Have you had any Health & Safety training paid for or provided by your Board?

N/A

N/A

82

84

80

Q5-5 During the past 12 months have you experienced bullying/harassment from your manager?

N/A

N/A

90Q

89

91

Q5-6 During the past 12 months have you experienced bullying/harassment from other colleagues?

N/A

N/A

87Q

85

85

Q5-7 Did you report the bullying / harassment you experienced?

N/A

N/A

33Q

36

37

Q5-8 Were you satisfied with the response you received?

N/A

N/A

N/A

37

37

Q5-9 I did not report the bullying/harassment because

a) I felt nothing would happen

b) I was unaware of how to report it

c) I thought it would take too much time to report it

d) I feared what would happen if it did report it

e) I thought it would take too long for anything to be done about it

f) I was concerned about confidentiality

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

87

20

28

80

50

78

87

20

27

78

49

76

Q5-10 During the past 12 months have you experienced emotional/verbal abuse from patients/service users or other members of the public?

N/A

N/A

N/A

68

67

Q5-11 During the past 12 months have you experienced physical violence from patients/service users or other members of the public?

N/A

N/A

N/A

91

92

Q5-12 Was it discriminatory in nature?

N/A

N/A

N/A

91

91

Q5-13 Did you report the emotional/verbal abuse or physical violence you experienced?

N/A

N/A

N/A

50

50

Q5-14 Were you satisfied with the response you received?

N/A

N/A

N/A

66

67

Q5-15 I did not report the emotional/verbal abuse or physical violence because

a) I felt nothing would happen

b) I was unaware of how to report it

c) I thought it would take too much time to report it

d) I feared what would happen if it did report it

e) I thought it would take too long for anything to be done about it

f) I was concerned about confidentiality

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

64

14

36

16

37

24

61

14

37

14

32

21

Contact

Email: Malcolm Summers

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