Publication - Advice and guidance

NHSScotland waiting times guidance: November 2023

Published: 4 December 2023
Directorate: Chief Operating Officer, NHS Scotland Directorate
Topic: Health and social care
ISBN: 9781835214053

This guidance replaces the previous waiting times guidance (2012) to support health boards in the delivery of the national waiting times standards. The guidance will continue to make sure that patients who are on waiting lists are managed fairly and consistently across NHSScotland.

Supporting documents

Annex 1 - Patient Communications Pathway

The visual below shows the package of patient communications Boards are expected to follow.

A standardised package of communications to be used by Health Boards to provide consistency for patients — Patient Communications Pathway

Contact

Email: waitingtimespolicy@gov.scot

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Information

Annex 1 - Patient Communications Pathway

Contact

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