Partial business and regulatory impact assessment: health and social care statutory guidance refresh

6. Consumer Assessment

The aim of refreshing the statutory guidance is to support integration authorities plan, commission and report on services more effectively. This means that the proposals may impact consumers of services.

However, because the proposed programme of work does not involve a new policy intervention, it will not directly:

• affect the quality, availability or price of any goods or services in a market;
• affect the essential services market, such as energy or water;
• involve the storage or increased use of consumer data;
• increase opportunities for unscrupulous supplies to target consumers;
• impact the information available to consumers on either goods or services, or their rights in relation to these;
• affect routes for consumers to seek advice or raise complaints.