Person-centred care: advice for non-executive board members
Resource booklet for NHSScotland non-executive board members with an interest in person-centred care.
References
Health and Social Care Alliance Scotland: Gaun Yersel!
ISD (Scotland) NHS Scotland Complaints Report: NHSScotland Complaints Statistics 2014-15
Royal College of General Practice: Blueprint for Scottish General Practice and 2016 Manifesto
Scottish Health Council: ‘Listening and Learning: How Feedback, Comments, Concerns and Complaints Can Improve NHS Services in Scotland’
Scottish Government: Making it easier: a health literacy action plan 2017-2025
Contact
Email: sarah.hildersley@gov.scot
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