Private residential tenancy model agreement: easy read notes

22. Equality Requirements

Under the Equality Act 2010, the landlord is not allowed to show bias against a tenant, or against a person who wants to become a tenant of a property, on the basis of:

• that person's disability, sex or gender reassignment; or
• that person's pregnancy or the fact that the person has a baby or babies or child or children; or
• that person's race, religion or belief or sexual orientation.

If a tenant thinks they have been unfairly treated by a landlord because of a protected characteristic, then the tenant can:

• complain directly to the landlord; or
• in some cases to make a claim through the Tribunal, if for example an Agreement contains a discriminatory clause that the Tribunal could remove or if that discrimination led to an unfair rent or unlawful eviction; or
• contact the Equality Advisory Support Service for help and advice.