Psychological therapies and interventions specification: consultation analysis

6 Outcome 3: High-quality interventions and treatments that are right for me

Introduction

This chapter presents feedback on Outcome 3 which states that “All psychological care must be right for those receiving care to make sure the best results are achieved for others and me.” It then sets out a number of statements that describes how this will be achieved.

Question 20

How far do you agree that the statements within Outcome 3 will improve the experiences of people accessing psychological therapies and interventions?

Table C15 presents the quantitative response to Question 20. This shows that:

• a majority of all consultation respondents who answered Question 20 either agreed or strongly agreed (70%) that the statements within Outcome 3 will improve the experiences of people accessing psychological therapies and interventions
• 19% neither agreed nor disagreed
• 11% either disagreed or strongly disagreed

Question 21

How far do you agree that the statements within Outcome 3 will improve the outcomes of people accessing psychological therapies and interventions?

Table C16 presents the quantitative response to Question 21. This shows that:

• less than three-fifths of all consultation respondents who answered Question 21 either agreed or strongly agreed (59%) that the standards within Outcome 3 will improve the outcomes of people accessing psychological therapies and interventions
• a relatively large proportion of respondents neither agreed nor disagreed (28%) with this statement
• 14% either disagreed or strongly disagreed

Question 22

How far do you agree that the statements within Outcome 3 successfully sets out to individuals, their families and carers what they can expect when accessing high-quality interventions and treatments?

Table C17 presents the quantitative response to Question 22. This shows that:

• over three-fifths all consultation respondents who answered Question 22 either agreed or strongly agreed (62%) that the statements within Outcome 3 clearly set out to individuals, their families and carers what they can expect when accessing high-quality interventions and treatments
• a relatively large proportion of respondents neither agreed nor disagreed (28%) with this statement
• 9% either disagreed or strongly disagreed

Question 23

We know that currently not everyone has the same experiences or outcomes when they access psychological therapies and services. We want the specification to help make sure that services meet your needs whoever you are and whatever your background. How far do you agree that the statements within Outcome 3 will help do this?

Table C18 presents the quantitative response to Question 23. This shows that:

• over half of all consultation respondents who answered Question 23 either agreed or strongly agreed (56%) that the statements within Outcome 3 will help to support equitable access to psychological therapies and interventions
• a relatively large proportion of respondents neither agreed nor disagreed (32%) with this statement
• 12% either disagreed or strongly disagreed

Question 24

How far do you agree that the statements within Outcome 3 will make sure the best results are achieved for you and others?

Table C19 presents the quantitative response to Question 24. This shows that:

• over half of all consultation respondents who answered Question 24 either agreed or strongly agreed (55%) that the statements within Outcome 3 will make sure the best results are achieved for individuals
• a relatively large proportion of respondents neither agreed nor disagreed (29%) with this statement
• 16% either disagreed or strongly disagreed

Question 25

Do you have any other comments on Outcome 3?

Around three-quarters of all consultation respondents (76%) answered Question 25 which asked respondents whether they had any other comments regarding Outcome 3. The main themes are presented below.

Theme 1: Feedback on specific statements

Some respondents provided feedback on specific statements in Outcome 3 that they could be amended, reworded, reframed, enhanced, and/or further strengthened in some way. This feedback in part reflects calls from respondents for more detail, specification and/or greater clarity on these statements, including terms used.

More detail is provided in Appendix D, however, a couple of selected examples include:

• significant concerns about the inclusion of anxiety as an example in statement 3.5 as it was felt that this could minimise the severity of anxiety
• greater detail and emphasis on informed consent and confidentiality in relation to shared records

Theme 2: A repeat of key themes that emerged from the consultation

A few respondents repeated points that they had made earlier - see Chapter 2 for more detail. For example:

• a call for the statements within Outcome 3, particularly the Psychological Therapies Matrix, to be clear, concise, appropriately defined, and easy to understand
• greater consideration of socio-economic background for professionals to be able to deliver appropriate care could be included in Outcome 3.

Theme 3: Linkages to wider range of professions

A few respondents felt that there could be more emphasis within the statements on the linkages to the broad range of professions relevant to implementation of Outcome 3 (for example, occupational therapy).