Quality improvement and measurement: what non-executive directors need to know
Overview of what quality improvement and measurement is and how NHS non-executive directors can ensure that this approach is used by health boards.
References
How do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England Jones et al BMJ Quality and Safety 2017; 0; 1-9
What is "quality improvement" and how can it transform healthcare? Batalden PB, Davidoff F; Qual. Saf. Health Care; 2007;16:2–3
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The patient-centred care project: evaluation report. The King's Fund; 2011 [cited 2015 Sept 04] https://www.pointofcarefoundation.org.uk/resource/experience-based-co-design-ebcd-toolkit/
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The improvement guide: a practical approach to enhancing organizational performance. 2nd Ed. Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP; San Francisco, California: Jossey-Bass Publishers; 2009
Scotland's national dementia strategy 2013-2016. Scottish Government; 2013 [cited 2015 Sept 04] http://www.gov.scot/Topics/Health/Services/Mental-Health/Dementia
The 3-step improvement framework for Scotland's Public Services. The Scottish Government; 2013 [cited 2015 Sept 04] http://www.gov.scot/Resource/0042/00426552.pdf
Sustainability Model and Guide. NHS Institute for Innovation and Improvement; Maler L. Gustafson D, Evans L; 2010 [cited 2015 Sept 04] https://improvement.nhs.uk/resources/Sustainability-model-and-guide/
Does improving quality save money? A review of the evidence of which improvement to quality reduce costs to health service providers. Ovretveit J; 2009 [cited 2015 Sept 04] http://www.health.org.uk/publication/does-improving-quality-save-money
Contact
Email: Sarah.Hildersley@gov.scot
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