Mental health unscheduled care services: resources

This Mental Health Unscheduled Care (MHUC) resource has been developed for staff working in Unscheduled Care or Out of Hours settings. The resource brings together a range of national resources and tools to support and improve people’s mental health and wellbeing.


3 Social Prescribing Tools

3.1 Introduction

The term ‘social prescribing’ is used to describe a variety of approaches by which individuals are linked to resources and services within local communities with the aim of improving mental and physical health and wellbeing. It encapsulates the concept that people’s health is largely determined by socio-economic factors, and that people who have access to social supports within their communities are healthier.

Social prescribing is an important approach to self-management of mental health. It is based on a clear rationale that supporting people to access and use non-medical sources of support can contribute to improved mental health.

This can include opportunities for the arts, physical activity, outdoor activity, learning, volunteering, social support, mutual aid, befriending services and self-help, as well as support with benefits, legal advice, etc.

There is evidence that social prescribing can reduce social isolation, increase resilience and confidence, giving individuals an increased sense of purpose and belonging in their communities. It can be useful for individuals with long-term conditions, those who need more support with their mental health, have complex social needs that affect their wellbeing or feel lonely or isolated.

For further reading and research evidence see Appendix 3.

3.2 A Local Information System for Scotland (ALISS)

A Local Information System for Scotland (ALISS) is a web-based resource maps community assets and connects people with local sources of support that will enable them to manage their own health conditions more effectively. ALISS was co-produced by working with disabled people, people with long term conditions, unpaid carers, health and social care professionals and technology professionals.

It is a web based resource which means that it is available to General Practitioners and Mental Health Teams to access information about local community support services.

If you would like to connect with the ALISS team, you can contact them at hello@aliss.org.

3.3 Third Sector Interfaces

Third sector interfaces (TSIs) provide a single point of access for support and advice for the third sector within local areas. There are TSIs in each local authority area in Scotland.

The TSIs can provide information on volunteering opportunities, as well as local community and voluntary activities and support.

3.4 Befriending Networks

There are Befriending Network projects all over the UK from the Shetland Islands to Cornwall. This directory provides links to member services throughout the country so you can find a service that is local and fits the support needs of others.

3.5 Relationship Scotland

Relationship Scotland is Scotland’s largest provider of relationship counselling, family mediation and child contact centre services.

3.6 Future Pathways

Future Pathways offers help and support to people who were abused or neglected as children while they were living in care in Scotland.

Email: engagement@future-pathways.co.uk
Free phone: 0808 164 2005

3.7 Care Opinion Scotland – Service User Feedback Tool

Care Opinion Scotland is an independent, open, and transparent way for service users and the public to share their stories and experiences of health and social care services across Scotland. All health boards in Scotland are using Care Opinion Service as a feedback tool to listen to what people and their families have to say, are responding and showing where they are making improvements as a result.

Contact

Email: MHWorkforceUnscheduledPrimaryCare@gov.scot

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