Review of the arrangements for investigating the deaths of patients being treated for mental disorder

Annex E - Staff survey — responses to quantitative questions

The survey ran from 2 July to 24 September 2018 (12 weeks) on the Scottish Government's consultation website. A total of 172 responses were received. Responses to closed questions are provided below. Responses to other questions have been omitted.

Question 2: Who is your principal employer?

Question 3: Does your organisation have a policy and/or operating procedure that includes reference to the following aspects of internal investigations/adverse incident reviews:

3 - opens and transparency of such investigations?

3 - commissioning and organising such investigations?

3 - communication and information sharing with families and carers in such circumstances?

3- scrutiny and assurance of the quality of an investigation?

3 - disseminating learning from such investigations?

Question 4: Have you received any training to understand the investigation process after a patient or service user dies?

Question 5: When you have participated in internal investigation(s) has there been:

A - (A) clarity of purpose and method, in other words was it clearly why the investigation was being carried out and how it was being carried out?

B - (B) sensitivity to the needs of families, carers, victims, and other service users?

C - (C) an investigation team which had the appropriate membership?

D - (D) an investigation in a timely and proportionate manner?

E - (E) opens to external scrutiny? In other words someone separate from the investigation team reviewing their findings.

F - (F) appropriate support for staff members?

G - (G) clarity in the presentation of findings?

H - (H) appropriate links made with other agencies and sources of information?

I - (I) a process and opportunity for complaints be made or issues you disagree with brought to the investigation team’s attention and satisfactorily addressed?

Please use this space to tell us more about this. - (J) a system of evaluation so that participants can give feedback regarding the process?

K - (K) a mechanism to ensure that recommendations made are implemented?

Question 6: When you have participated in external investigation(s):

(A) Which organisations were involved in commissioning the investigation?

There were 103 responses to this part of the question.

6B - (B) Clarity of purpose and method, in other words was it clear why the investigation was being carried out and how it was being carried out?

6C - (C) sensitivity to the needs of families, carers, victims, and other service users?

6D - (D) an investigation team which had the appropriate membership?

6e - (E) an investigation in a timely and proportionate manner?

6f - (F) openness to external scrutiny? In other words someone separate from the investigation team reviewing they findings.

6g - (G) appropriate support for staff members?

6h - (H) clarity in the presentation of findings?

6i - (I) appropriate links made with other agencies and sources of information?

6j - (J) a process and opportunity for complaints to be made or issues you disagree with brought to the investigations team’s attention and satisfactorily addressed?

6k - (K) a system of evaluation so that participants can give feedback regarding the process?

6l - (L) a mechanism to ensure that recommendations made are implemented?