Scams prevention, awareness and enforcement strategy: 2021 to 2024

Strategic framework to tackle scams in Scotland, underpinned by coordination and collaboration across partner organisations and focused on prevention and disruption; awareness and education; and enforcement.


Footnotes

1 See https://www.gov.scot/publications/response-scotlands-nuisance-calls-commission-action-plan/

2 https://www.gov.scot/publications/effectiveness-actions-reduce-harm-nuisance-calls-scotland/pages/1/

3 https://www.gov.scot/groups/scams-prevention-strategy-partnership-and-advisory-group/

4 https://www.cas.org.uk/news/now-more-ever-we-all-need-be-savvy-about-scams

5 See https://www.sciencedirect.com/science/article/pii/S0747563217301504

6 See Preventative Spend Research 2018

7 https://conversation.which.co.uk/scams/online-scams-emotional-impact-experiences/

8 See https://www.communicationsconsumerpanel.org.uk/

9 https://www.communicationsconsumerpanel.org.uk/downloads/ccpfraudulent-activityreport-of-findingsfuturesight2020.pdf

10 https://www.moneyandmentalhealth.org/wp-content/uploads/2020/12/Caught-in-the-web-full-report.pdf

12 https://www.scotland.police.uk/what-s-happening/news/2020/december/new-campaign-as-fraud-continues-to-rise/

13 https://www.ukfinance.org.uk/covid-19-press-releases/impersonation-scams-almost-double-in-first-half-of-2020#notes

14 See https://www.tsscot.co.uk/coronavirus-covid-19/coronavirus-scams/

15 https://www.tsscot.co.uk/launch-of-shut-out-scammers-2020/

16 https://www.ukfinance.org.uk/news-and-insight/blogs/bargain-or-scam-take-five

17 See https://takefive-stopfraud.org.uk/

18 See https://www.fca.org.uk/scamsmart ; https://www.facebook.com/fcascamsmart/

19 https://www.gov.scot/publications/learning-skills-action-plan-cyber-resilience-2018-20/ ; see also https://www.gov.scot/publications/firm-foundations-progress-report-safe-secure-prosperous-cyber-resilience-strategy-scotland-2015-2020/

20 See https://www.cas.org.uk/system/files/citizens_advice_scams_awareness_toolkit2018b.pdf

21 https://www.gov.scot/publications/scotlands-serious-organised-crime-strategy/

22 See https://www.angus.gov.uk/noise_neighbours_pets_and_pests/scam_free_angus/how_to_protect_vulnerable_people_from_scams

23 See e.g. https://www.aviva.com/newsroom/news-releases/2020/07/almost-half-of-people-dont-report-coronavirus-scams/

24 See https://ec.europa.eu/info/sites/info/files/aid_development_cooperation_fundamental_rights/ensuring_aid_effectiveness/documents/survey_on_scams_and_fraud_experienced_by_consumers_-_final_report.pdf

25 See, for example, https://reassura.com/wp-content/uploads/2018/06/Tackling-the-taboo-Reassura-Centre-for-Counter-Fraud-Studies.pdf

27 See https://www.vistalworks.eu/illicit-trade-prevention

28 See https://www.civtechalliance.org/civtech

29 See https://www.communicationsconsumerpanel.org.uk/

30 See https://www.legislation.gov.uk/asp/2020/11/contents/enacted

31 Project Etherin has been launched to tackle financial fraud in response to the Covid-19 pandemic, and represents a cross-enforcement body initiative at UK level.

32 See https://www.cas.org.uk/system/files/citizens_advice_scams_awareness_toolkit2018b.pdf

Contact

Email: consumerandcompetition@gov.scot

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