Scottish household survey 2015: annual report

13 Culture and Heritage

13.1 Introduction and Context

The Scottish Government is committed to ensuring that everyone in Scotland has an opportunity to access, enjoy and participate in cultural activity and can experience and enjoy our heritage. Culture, creativity and a rich, dynamic heritage sit at the heart of Scotland's communities. The Scottish Government aims to:

• Promote and develop the crucial role of culture and creativity in making the strongest contribution that we can to sustainable economic development;
• Focus on the contribution that culture can make to improving the health, wellbeing, confidence and quality of life for our communities;
• Encourage the understanding, value and enjoyment of the historic environment, and to promote the care and protection of this precious and dynamic resource to ensure a rich legacy for future generations;
• Raise the profile of Scotland at home and abroad, and ensure that as many people as possible in Scotland and overseas are able to benefit from, be inspired by and enjoy the very best of Scotland's creative, cultural and historic wealth.

The Government's work is focused on widening access and participation and ensuring that the necessary infrastructure is in place to deliver cultural opportunities whilst promoting a drive to achieve cultural excellence. This work contributes to the Government's strategic objectives ^[76] , through understanding and monitoring levels of cultural engagement and participation both at the national and sub-national levels, to inform decisions on government and local government policy making. For example, data from the Scottish Household Survey ( SHS) informs our National Indicator 41: Increase cultural engagement.

Cultural engagement is defined as those adults who have either participated in a cultural activity or who have attended at least one type of cultural event or place in the past 12 months. The SHS is the primary source of information on cultural attendance and participation in Scotland and is the only source of data on attendance and participation at local authority level. Questions on cultural attendance were introduced in the SHS for the first time in 2007. From 2012 onwards, it is possible to obtain data at local authority level every year. For 2015, these data will be published at a later date.

Attendance at "a cultural event or place of culture" is defined as those adults who attended at least one type of cultural place in the previous year. There are a number of different types of cultural events and places of culture: cinemas, museums libraries and live music events, for example. Likewise, participation in any cultural activity means that adults take part in at least one activity in the previous year. Examples of cultural activities include reading for pleasure, dancing and crafts.

Annex 2: Glossary provides a full list of activities, places or events for cultural attendance and participation.

In previous reports, culture and sport were included in the same chapter. However, participation in sport and exercise, and satisfaction with local authority sport and leisure services, are now included in the Sport chapter.

Please note that figures from 2012 onwards are not directly comparable with previous years, due to a change of wording in 2012. More detail about the culture questions can be found in the historical SHS questionnaires ^[77] .

Main Findings

Culture

Around nine in ten (92 per cent) adults were culturally engaged in 2015, either by attending or visiting a cultural event or place or by participating in a cultural activity. The level of cultural engagement in Scotland has increased by around 5 percentage points since it was first recorded in 2007.

Cultural attendance

More women than men attended cultural events (85 per cent and 80 per cent respectively). This was a slight increase for women since 2014. When cinema visits are excluded, women were still more likely than men to attend cultural events (78 per cent and 71 per cent respectively).

Levels of cultural attendance were lowest in the oldest age group, particularly in relation to cinema attendance. Eighty-one per cent of 16 to 24 year olds visited a cinema in the last 12 months, compared with 18 per cent of adults aged 75 and over.

Attendance at cultural places or events was highest for those with degrees or professional qualifications (94 per cent) and lowest for those with no qualifications (58 per cent).

Those living in the 20 per cent least deprived areas of Scotland were more likely to attend cultural events or places than those living in the most deprived areas (91 per cent compared to 72 per cent). In all quintiles, attendance increased by between 2 and 6 per cent between 2012 and 2015.

Cultural attendance was lower for those with a long-term physical or mental health condition, especially if the condition caused a major reduction in daily capacity (54 per cent, compared with 88 per cent for those with no such condition).

Cultural participation

The most popular form of cultural participation was reading for pleasure. Overall participation in cultural activities was higher among women than men (85 per cent to 73 per cent); although this does vary by activity.

Cultural participation was broadly similar for all age groups (ranging between 76 per cent to 81 per cent). Participation in most activities, particularly in using computers and social media, decreases in the older age groups; the exceptions to this are in reading for pleasure and crafts.

Those with a degree or professional qualification were more likely to participate than adults with no qualifications (93 per cent compared to 60 per cent). The gap between these two groups increases when reading is excluded.

There was a 20 percentage point difference in cultural participation between those living in the 20 per cent most deprived and the 20 per cent least deprived areas (68 per cent compared with 88 per cent). This is consistent with the differences observed for cultural attendance.

Cultural participation was lower for those with a long-term physical or mental health condition, especially if this caused major reduced daily capacity (67 per cent, compared with 81 per cent for those with no such condition).

Cultural services provided by local authorities

Adults (including non-users) were generally more satisfied with local authority services provision in 2015 than they were in 2007. Library services saw a decline in reported satisfaction during this period (6 percentage points, from 55 per cent in 2007 to 49 per cent in 2015).

In 2015, around nine in ten adults who had used these services were very or fairly satisfied with each provision. This is particularly true for libraries which have the highest satisfaction rate among users (92 per cent)

13.2 Cultural Engagement

Figure 13.1 shows that around nine in ten adults had attended or participated in some cultural event or activity in 2015 (92 per cent). Trips to the cinema make up the majority of cultural attendance, and reading for pleasure is the most common participation activity. The level of cultural engagement in Scotland has increased by around 5 percentage points since it was first recorded in the SHS in 2007.

Figure 13.1: Cultural engagement by adults in the last 12 months by year

Percentages, 2007 to 2015 data (minimum base: 9,410)

* Note that the figures for from 2012 onwards are not directly comparable with previous years due to changes in the wording of the cultural attendance and participation questions.

13.3 Attendance at Cultural Events and Places

In 2015, around eight in ten adults had attended a cultural event or place of culture in the last 12 months. When trips to the cinema are excluded, the attendance figure was lower at 75 per cent. Since 2012, attendance when cinema trips are included has increased from 78 per cent to 82 per cent. When trips to the cinema are excluded, the attendance figure has increased from 70 per cent to 75 per cent.

Attendance at individual cultural events or places has been broadly static or increased by one or two percentage points since 2012. However, there have been larger increases in some areas. The number of adults who attended street art events has increased by 6 percentage points between 2012 and 2015 (12 per cent to 18 per cent). Similarly, visits to historical or archaeological places increased by 5 percentage points (28 to 33 per cent).

Figure 13.2 shows how attendance has changed since 2012.

Figure 13.2: Attendance at cultural events and visiting places of culture in the last 12 months

Percentage of adults, 2012 to 2015 data (minimum base: 9,410)

13.3.1 Attendance by Gender and Age

More women attended a cultural event than men (85 per cent and 80 per cent). Women also had higher cultural attendance than men after excluding trips to the cinema, increasing the gap to seven percentage points (78 per cent and 71 per cent).

Table 13.1 shows that in 2015, attendance in the last 12 months at specific cultural events and visiting places of culture varied by gender and age:

• More women than men attended the theatre (41 per cent, compared with 27 per cent). Women were also more likely than men to visit the library (33 per cent compared with 26 per cent).
• People in the younger age groups were more likely to have attended the cinema. Eighty-one percent of adults aged 16 to 24 and 74 per cent of 25-34 year olds visited the cinema, compared with 18 per cent of those aged 75 or over. Similarly, almost half of 16 to 24 year olds attended a live music event, compared with a quarter of 60 to 74 year olds.

Table 13.1: Attendance at cultural events and visiting places of culture in the last 12 months by gender and age

Percentages, 2015 data

Adults	Male	Female	16 to 24	25 to 34	35 to 44	45 to 59	60 to 74	75 plus	All
Cinema	56	59	81	74	71	56	37	18	57
Live music event - e.g. traditional music, rock concert, jazz event (not opera or classical music performance)	35	33	43	40	38	39	24	10	34
Theatre - e.g. pantomime / musical / play	27	41	24	30	39	39	37	27	34
Library (including mobile and online)	26	33	29	29	40	26	30	27	30
Museum	32	32	26	37	44	32	30	19	32
Historic place - e.g. castle, stately home and grounds, battle or archaeological site	33	33	25	35	44	37	31	18	33
Gallery	20	21	18	21	25	22	20	11	20
Exhibition - including art, photography and crafts	16	18	14	14	20	20	19	10	17
Street arts ( e.g. musical performances or art in parks, streets or shopping centre)	17	20	19	21	24	21	13	7	18
Culturally specific festival ( e.g. mela /Feis/ local Gala days)	15	15	13	18	23	17	11	5	15
Dance show / event - e.g. ballet	8	15	11	11	16	13	10	7	12
Classical music performance or opera	8	10	6	6	7	10	12	10	9
Book festival or reading group	4	6	2	4	7	5	6	3	5
Archive or records office ( e.g. Scotland's Family History Peoples Centre)	2	2	2	1	2	3	3	2	2
None	20	15	10	9	10	18	25	40	18
Any cultural attendance (excluding cinema)	71	78	71	81	84	76	71	58	75
Any cultural attendance (including cinema)	80	85	90	91	90	82	75	60	82
Base	4,240	5,160	750	1,210	1,390	2,440	2,380	1,240	9,410

Columns may not add to 100 per cent since multiple responses were allowed.

13.3.2 Attendance by Highest Level of Qualification

Figure 13.3 shows that in 2015, adults with degrees or professional qualifications were most likely to attend cultural places and events in 2015; whereas attendance was lowest for those with no qualifications (94 per cent compared to 58 per cent). The pattern holds when cinema attendance is excluded (91 percent to 49 per cent).

Table 13.2 gives a breakdown of attendance at each individual cultural event or place. As with the overall figure, attendance was consistently higher for adults with a degree or professional qualification. The most marked differences between those with degrees and no qualifications can be seen for attendance at the cinema (72 per cent and 25 per cent respectively) and at an historic place (57 per cent and 11 per cent respectively).

Figure 13.3: Attendance at cultural events and visiting places of culture in the last 12 months by highest level of qualification

2015 data, percentage of adults (minimum base: 480)

Table 13.2: Attendance at cultural events and visiting places of culture in the last 12 months by highest qualification level

Percentages, 2015 data

Adults	Degree, Professi- onal qualific- ation	HNC/ HND or equivalent	Higher, A level or equivalent	O' Grade, Standard grade or equivalent	Other qualific- ation	No qualifi- cations	All
Cinema	72	67	68	56	32	25	57
Live music event - e.g. traditional music, rock concert, jazz event (not opera or classical music performance)	47	41	41	28	15	13	34
Theatre - e.g. pantomime / musical / play	50	36	34	26	30	18	34
Library (including mobile and online)	42	35	31	21	20	18	30
Museum	52	36	31	21	16	14	32
Historic place - e.g. castle, stately home and grounds, battle or archaeological site	57	39	33	20	18	11	33
Gallery	38	22	20	11	8	5	20
Exhibition - including art, photography and crafts	34	20	15	7	8	4	17
Street arts ( e.g. musical performances or art in parks, streets or shopping centre)	29	20	20	14	10	6	18
Culturally specific festival ( e.g. mela /Feis/ local Gala days)	25	20	15	10	7	6	15
Dance show / event - e.g. ballet	18	14	12	8	8	5	12
Classical music performance or opera	19	6	7	4	5	2	9
Book festival or reading group	11	4	4	2	2	1	5
Archive or records office ( e.g. Scotland's Family History Peoples Centre)	4	2	2	1	2	1	2
None	6	10	11	19	34	42	18
Any cultural attendance (excluding cinema)	91	82	80	68	60	49	75
Any cultural attendance (including cinema)	94	90	89	81	66	58	82
Base	2,640	1,000	1,480	1,800	480	1,940	9,410

Columns add to more than 100 per cent since multiple responses allowed.

13.3.3 Attendance by Scottish Index of Multiple Deprivation ( SIMD)

Figure 13.4 shows that levels of cultural attendance increase as deprivation as measured by the Scottish Index of Multiple Deprivation ( SIMD 2012) decreases.

There was a 19 percentage point difference in cultural attendance between the 20 per cent most and 20 per cent least deprived areas (72 per cent compared with 91 per cent). When excluding cinema attendance, the difference is greater (23 percentage points: 62 per cent in the most deprived areas and 85 per cent in the least deprived areas). This gap was slightly larger in 2014 (26 percentage points).

Figure 13.4: Attendance at cultural events and visiting places of culture in the last 12 months by Scottish Index of Multiple Deprivation

2015 data, adults (minimum base: 1,640)

Table 13.3: Attendance at cultural events and visiting places of culture in the last 12 months by area deprivation

Percentages, 2012 to 2015 data

Adults	2012		2013		2014		2015		Base (2015)
	Attend- ance (including cinema)	Attend- ance (excluding cinema)	Attend- ance (including cinema)	Attend- ance (excluding cinema)	Attend- ance (including cinema)	Attend- ance (excluding cinema)	Attend- ance (including cinema)	Attend- ance (excluding cinema)
20% Most deprived	70	60	72	61	70	60	72	62	1,740
2	73	63	76	67	76	68	79	69	1,900
3	77	69	79	71	81	74	83	75	2,050
4	82	75	85	78	84	78	87	81	2,080
20% Least deprived	88	83	90	85	91	86	91	85	1,640
Scotland	78	70	80	72	80	73	82	75	9,410

13.3.4 Attendance by Long-Term Physical/Mental Health Condition

Figure 13.5 shows that cultural attendance was lowest among adults with a physical or mental health condition that caused long term major reduced daily capacity (54 per cent compared to 88 per cent attendance for those with no condition). For those whose condition caused minor reduced daily capacity, the attendance rate was 77 per cent.

Figure 13.5: Attendance at cultural events and visiting places of culture in the last 12 months by long term physical/mental health condition

2015 data, adults (minimum base: 1,200)[leave blank]

13.3.5 Frequency of Attending cultural events or places

The library was the most frequently attended cultural place or event, with almost one in five people (18 per cent) attending at least once a week, and double that number attending at least once a month (37 per cent). Cinema attendance was the next most popular, with 22 per cent of respondents attending at least once a month.

Table 13.4 shows the frequency of cultural attendance in the past year.

Table 13.4: Frequency of attending cultural events and visiting places of culture in the last 12 months

Row percentages, 2015 data

Adults	At least once a week	Less often than once a week / at least once a month	Less often than once a month but within the last 12 months	Don't know	Total	Base
Cinema	3	22	75	0	100	4,830
Live music event - e.g. traditional music, rock concert, jazz event (not opera or classical music performance)	1	11	87	0	100	2,920
Theatre - e.g. pantomime / musical / play	0	4	95	0	100	3,130
Library (including mobile and online)	18	37	44	1	100	2,890
Museum	1	8	90	0	100	2,920
Historic place - e.g. castle, stately home and grounds, battle or archaeological site	1	10	89	0	100	3,010
Gallery	1	9	89	0	100	1,890
Exhibition - including art, photography and crafts	0	6	93	0	100	1,670
Street arts ( e.g. musical performances or art in parks, streets or shopping centre)	3	5	92	1	100	1,540
Culturally specific festival ( e.g. mela /Feis/ local Gala days)	0	2	98	0	100	1,370
Dance show / event - e.g. ballet	1	5	94	1	100	1,020
Classical music performance or opera	2	8	89	0	100	850
Book festival or reading group	2	9	87	2	100	440
Archive or records office ( e.g. Scotland's Family History Peoples Centre)	4	10	85	1	100	220

Columns add to more than 100 per cent since multiple responses allowed.

13.4 Participation in Cultural Activities

Figure 13.6 shows levels of participation by adults at specific cultural activities in the last 12 months between 2012 and 2015.

The chart shows that:

• Overall participation in 2015 was 79 per cent, which is largely unchanged since 2012. When reading is excluded, participation was 52 per cent. This has increased, year on year, from 48 per cent in 2012.
• Reading for pleasure was by far the most common cultural activity in 2015, with 69 per cent of respondents saying that they had done this in the last year.
• The next most popular activity was doing creative work on a computer or by social media (25 per cent), followed by crafts (16 per cent) and dance (14 per cent). Participation levels in all other cultural activities was 12 per cent or less.
• About one in five people (21 per cent) had not participated in any cultural activity in the last 12 months.

Figure 13.6: Participation in cultural activities in the last 12 months

Percentage of adults (minimum base: 9,410)

13.4.1 Participation by Gender and Age

Table 13.5 shows that in 2015, more women than men participated in a cultural activity in the last 12 months (85 per cent and 73 per cent respectively). When reading is excluded, the difference between women and men was slightly smaller (9 percentage points).

Overall cultural participation was broadly similar for all age groups; however, participation decreased with age when reading was excluded from the measure.

In 2015, participation in specific cultural activities varied by gender and age:

• Women participated more than men in a number of cultural activities including reading for pleasure (76 per cent compared with 60 per cent), crafts (25 per cent compared with 6 per cent) and dance (17 per cent compared with 10 per cent).
• Men had higher participation rates than women for playing a musical instrument or writing music (15 per cent of men and 9 per cent of women) and photography/making films or videos (13 per cent compared with 9 per cent).
• Younger adults, particularly those aged 16-24 were more likely to produce creative work using computer or social media. However, reading for pleasure and craftwork such as knitting, woodwork and pottery were more popular with older age groups.

Table 13.5: Participation in any cultural activity in the last 12 months by gender and age

Column percentages, 2015 data

Adults	Male	Female	16 to 24	25 to 34	35 to 44	45 to 59	60 to 74	75 plus	All
Read for pleasure (not newspapers, magazines or comics)	60	76	59	64	70	72	72	70	69
Used a computer / social media to produce creative work of any kind	27	24	39	30	30	25	17	6	25
Crafts such as knitting, wood, pottery, etc.	6	25	8	13	14	17	23	19	16
Dance - e.g. ceilidh, salsa, Highland dancing, ballet	10	17	17	16	14	14	11	7	14
Played a musical instrument or written music	15	9	20	14	12	11	8	5	12
Photography / making films or videos as an artistic activity (not family or holiday 'snaps')	13	9	13	12	14	11	10	3	11
Painting, drawing, printmaking or sculpture	9	15	19	17	14	10	7	5	12
Creative writing - stories, books, plays or poetry	4	4	7	6	5	4	3	2	4
Took part in a play / sang in a choir or other performance (not karaoke)	3	5	6	3	3	3	4	4	4
Other cultural activity	3	3	2	2	3	4	4	3	3
None	27	15	23	23	19	19	20	24	21
Participated in any (excluding reading)	47	56	61	55	54	52	50	36	52
Participated in any (including reading)	73	85	77	77	81	81	80	76	79
Base	4,240	5,160	750	1,210	1,390	2,440	2,380	1,240	9,410

Columns add to more than 100 per cent since multiple responses allowed.

13.4.2 Participation by Highest Level of Qualification

As with cultural attendance, Figure 13.7 and Table 13.6 show that participation in cultural activities in 2015 was highest among adults with a degree or professional qualification (93 per cent) and lowest for those with no qualifications (60 per cent). When reading is excluded, the difference between qualification levels is even greater (71 per cent for those with a degree or professional qualifications, compared with 30 per cent for those with no qualifications). Participation rates for specific cultural activities are shown in Table 13.6.

Figure 13.7: Participation in any cultural activity in the last 12 months by highest level of qualification

2015 data, percentage of adults (minimum base: 480)

Table 13.6: Participation in cultural activities in the last 12 months by highest level of qualification

Percentages, 2015 data

Adults	Degree, Professio-nal qualific-ation	HNC/ HND or equivalent	Higher, A level or equivalent	O Grade, Standard grade or equivalent	Other qualific-ation	No qualific-ations	All
Read for pleasure (not newspapers, magazines or comics)	86	72	70	59	64	48	69
Used a computer / social media to produce creative work of any kind	39	31	26	20	13	7	25
Crafts such as knitting, wood, pottery, etc.	22	17	15	11	17	12	16
Dance - e.g. ceilidh, salsa, Highland dancing, ballet	23	14	13	8	8	7	14
Played a musical instrument or written music	21	11	13	7	5	5	12
Photography / making films or videos as an artistic activity (not family or holiday 'snaps')	19	13	10	6	4	2	11
Painting, drawing, printmaking or sculpture	17	14	13	10	6	4	12
Creative writing - stories, books, plays or poetry	8	4	5	2	1	1	4
Took part in a play / sang in a choir or other performance (not karaoke)	7	2	5	2	3	1	4
Other cultural activity	6	3	2	3	4	1	3
None	7	15	19	28	26	40	21
Participated in any (excluding reading)	71	58	52	43	42	30	52
Participated in any (including reading)	93	85	81	72	74	60	79
Base	2,640	1,000	1,480	1,800	480	1,940	9,410

Columns add to more than 100 per cent since multiple responses allowed.

13.4.3 Participation by Scottish Index of Multiple Deprivation ( SIMD)

Table 13.7 and Figure 13.8 show that levels of cultural participation increase as deprivation as measured by the Scottish Index of Multiple Deprivation ( SIMD 2012) decreases. Sixty-eight per cent of adults in the 20 per cent most deprived areas participated in cultural activities, compared with 88 per cent of adults in the 20 per cent least deprived areas. When reading is excluded, the pattern is similar, with 42 per cent in the most deprived areas and 60 per cent in the least deprived areas of Scotland participating in cultural activity.

Figure 13.8: Participation in any cultural activity in the last 12 months by Scottish Index of Multiple Deprivation

2015 data, adults (minimum base: 1,640)

Table 13.7: Participation in any cultural activity in the last 12 months by area deprivation

Percentages, 2012 to 2015 data

Adults	2012		2013		2014		2015		Base (2015)
	Participation (including reading)	Participation (excluding reading)	Participation (including reading)	Participation (excluding reading)	Participation (including reading)	Participation (excluding reading)	Participation (including reading)	Participation (excluding reading)
20% Most deprived	68	38	68	40	69	40	68	42	1,740
2	74	42	73	44	73	43	73	46	1,900
3	80	49	79	50	78	50	80	52	2,050
4	83	55	83	53	85	58	85	58	2,080
20% Least deprived	87	55	88	56	88	58	88	60	1,640
Scotland	78	48	78	49	79	50	79	52	9,410

13.4.4 Participation by Long-Term Physical/Mental Health Condition

Figure 13.9 shows that cultural participation was lower for those with a physical or mental health condition (lasting, or expected to last 12 months or more). Participation was lowest where this condition caused long term major reduced daily capacity (67 per cent) compared with 81 per cent participation for those with no such condition.

When reading is excluded, participation for those with conditions with major reduced daily capacity was 38 per cent and, for those with no condition, it was 54 per cent. For those with minor reduced daily capacity, the participation rate was 51 per cent.

Figure 13.9: Participation in any cultural activity in the last 12 months by long term physical/mental health condition

2015 data, adults (minimum base: 1,200)

13.4.5 Frequency of Participating in Cultural Activities

Table 13.8 shows that reading for pleasure was the cultural activity most frequently participated in. Of those who read for pleasure, 77 per cent did so at least once a week, and a further 12 per cent read at least once a month. Using a computer or social media for creative work was also popular among participants, with 68 per cent of those who participated having done so at least once a week.

Respondents participated in cultural activities more frequently than they attended cultural places or events. Eighteen per cent attended a library at least once a week but, apart from this, attendance at cultural events at least once a week was low. However, participation in cultural activities at least once a week ranged from 20 per cent to 77 per cent.

Table 13.8: Frequency of participating in cultural activities in the last 12 months

Row percentages, 2015 data

Adults	At least once a week	Less often than once a week / at least once a month	Less often than once a month but within the last 12 months	Don't know	Total	Base
Read for pleasure (not newspapers, magazines or comics)	77	12	11	0	100	6,540
Used a computer / social media to produce creative work of any kind	68	14	17	1	100	2,130
Crafts such as knitting, wood, pottery, etc.	48	25	27	0	100	1,740
Dance - e.g. ceilidh, salsa, Highland dancing, ballet	20	21	59	0	100	1,200
Played a musical instrument or written music	53	27	20	0	100	1,020
Photography / making films or videos as an artistic activity (not family or holiday 'snaps')	35	35	29	0	100	990
Painting, drawing, printmaking or sculpture	36	29	34	1	100	1,040
Creative writing - stories, books, plays or poetry	37	30	32	1	100	390
Took part in a play / sang in a choir or other performance (not karaoke)	38	16	43	3	100	340
Other cultural activity	46	24	29	0	100	310

Columns add to more than 100 per cent since multiple responses allowed.

13.5 Satisfaction with Local Authority Cultural Services

Since 2007, questions have been asked in the SHS on the frequency of use and satisfaction with local authority cultural services. As noted at the beginning of this chapter, findings on sport and leisure are reported elsewhere.

Table 13.9 presents the results for satisfaction with three different types of local authority services in 2015. It shows that adults (including users and non-users of these services) were more satisfied with museums and galleries and with theatres or concert halls in 2015 than they had been in 2007. This increase was relatively small, 4 to 5 percentage points across this period for each type of service, and with small declines in 2010. However, there has been a 6 percentage point decrease in satisfaction with library services (from 55 per cent in 2007 and 2008 to 49 per cent in 2014 and 2015).

Table 13.9: Satisfaction with local authority culture services

Column percentages, 2007 to 2015 data

Adults	2007	2008	2009	2010	2011	2012	2013	2014	2015
Libraries
Very/fairly satisfied	55	55	53	52	52	50	51	49	49
Neither satisfied or dissatisfied	10	8	7	8	8	8	10	12	15
Very/fairly dissatisfied	3	2	2	3	2	2	2	2	2
No opinion	32	34	37	38	37	39	38	36	34
Museums and galleries
Very/fairly satisfied	41	42	41	38	44	42	44	46	46
Neither satisfied or dissatisfied	14	12	10	11	10	10	11	14	16
Very/fairly dissatisfied	4	3	3	2	2	2	2	2	2
No opinion	41	42	45	48	44	46	42	38	35
Theatres or concert halls
Very/fairly satisfied	44	44	43	42	45	44	46	47	48
Neither satisfied or dissatisfied	14	11	10	10	10	9	10	13	15
Very/fairly dissatisfied	5	4	4	3	3	2	2	2	3
No opinion	38	40	43	45	42	45	42	38	35
Base	10,220	9,240	9,710	9,020	9,660	9,890	9,920	9,800	9,410

Table 13.10 shows levels of satisfaction with local authority provision is considerably higher when only users of the services are included in the analysis. In 2015, around nine in ten adults were either very or fairly satisfied with each of the three services (between 90 per cent and 92 per cent). Satisfaction with library services has been consistent since 2007 (between 90 and 92 per cent). As noted above, the overall level of satisfaction with library services has decreased since 2007, with satisfaction levels among non-users driving the decrease.

Table 13.10: Satisfaction with local authority culture services. (Service users within the past 12 months only)

Column percentages, 2007 to 2015 data

Adults	2007	2008	2009	2010	2011	2012	2013	2014	2015
Libraries
Very/fairly satisfied	90	92	92	91	92	93	92	92	92
Neither satisfied or dissatisfied	5	4	4	4	4	3	3	4	4
Very/fairly dissatisfied	3	3	3	4	2	2	3	2	3
No opinion	2	1	1	2	2	2	2	2	1
Base	4,090	3,510	3,590	3,400	3,510	3,450	3,370	3,270	3,100
Museums and galleries
Very/fairly satisfied	87	89	88	87	90	92	91	92	91
Neither satisfied or dissatisfied	8	7	6	7	5	3	4	5	6
Very/fairly dissatisfied	2	2	3	2	1	2	2	1	2
No opinion	3	2	4	4	4	3	3	2	2
Base	2,870	2,630	2,720	2,460	2,830	2,800	2,980	3,020	2,920
Theatres or concert halls
Very/fairly satisfied	86	87	88	88	89	90	91	91	90
Neither satisfied or dissatisfied	8	6	6	6	5	5	4	5	6
Very/fairly dissatisfied	3	4	3	3	3	2	2	2	2
No opinion	3	3	3	3	3	3	3	3	3
Base	3,560	3,210	3,270	2,960	3,280	3,020	3,260	3,290	3,340