Volunteering action plan

Scotland’s volunteering action plan aims to create a Scotland where everyone can volunteer, more often, and throughout their lives. Designed to provide actions over a 10‐year period as a living plan. It seeks to raise the profile of volunteering and its impact on society.


Appendix 3: Lessons learned

The Creation of the Plan was challenging, involving over 60 organisations for more than a year with a strong emphasis on co-production. Volunteer Scotland evaluated this process in March 2022. High level findings and implications for roll-out, are shown below.

Issue: Engagement of partners is critical

Description:

Identifying and engaging the appropriate partners was challenging during the initial mobilisation period.

Implications for rollout:

  • Targeting the appropriate organisations/individuals
  • Honesty in the time commitment required
  • 'Less is more' – a smaller no. of active members is better

Issue: Co-production works!

Description:

Task-focused groups co-producing the Action Plan worked – as measured by attendance, active participation and time commitment.

Implications for rollout:

  • A continuation of themed task-focused groups in the Action Plan is an appropriate delivery model.

Issue: Structure – keep it simple

Description:

In hindsight, the VAP structure was overly complex, especially the inclusion of a Governance Group

Implications for rollout:

  • Adopt a model based on a single Management Team and task-focused groups.
  • The role of Chairs for task-focused groups is critical

Issue: Systems – keep it simple

Description:

Human Learning Systems was appealing to many at the outset, however it proved too complex for time-poor members of the VAP process.

Implications for rollout:

  • Retain the spirit of system enquiry, but in a 'light touch' format.

Issue: Management support is key

Description:

Co-production is resource and time intensive. The inputs from Scottish Government and Volunteer Scotland were critical to the delivery of the Plan

Implications for rollout:

  • Support for the implementation of a 10-year Action Plan needs proper planning and resourcing.
  • Which organisations should be involved? The requirement for a Programme Manager?

Issue: Communications – the lifeblood of such initiatives

Description:

Communications within working groups, between groups and with the management team were considered effective.

Implications for rollout:

  • Build upon the communications success in the launch and rollout phase.
  • Communications remit will be much wider regarding target audiences.

Issue: 'Voice' was missing in some key areas

Description:

There were gaps in key stakeholder groups: e.g. local authorities and volunteers

Implications for rollout:

  • Give greater focus to the engagement process at the beginning of the rollout.

Contact

Email: C19-volunteering@gov.scot

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