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Publication - Statistics

Scottish Cancer Patient Experience Survey 2024: national report

Published
10 September 2024
From
Cabinet Secretary for Health and Social Care, +11 more … Chief Executive of NHS Scotland and Director-General Health and Social Care, Chief Medical Officer, Chief Social Researcher, Chief Statistician, Director of Health and Social Care Finance, Director of Healthcare Quality and Improvement, Director of Mental Health, Director of Primary Care, Minister for Equalities, Minister for Public Health and Women's Health, Minister for Social Care, Mental Wellbeing and Sport
Directorate
Population Health Directorate, +6 more … Chief Medical Officer Directorate, Health and Social Care Finance Directorate, Healthcare Quality and Improvement Directorate, Mental Health Directorate, Primary Care Directorate, Social Care and National Care Service Development
Topic
Health and social care
ISBN
9781836016786

The report shows the results of the Scottish Cancer Patient Experience Survey 2024.

View supporting documents Supporting documents

Information and Other Support

People received various degrees of information from healthcare professionals:

  • 77% discussed or received information from the healthcare professionals about the impact cancer could have on day-to-day activities.
  • 23% did not fully understand information about the impact of cancer or cancer treatment on day-to-day activities.
  • 59% received information about how to get financial help or benefits they could be entitled to, while 41% did not receive it.

People rated more positively information and support during treatment, compared with information and support after treatment.

Figure 5: Rating of information received on charity, voluntary or community groups and feeling of being supported practically, emotionally or psychologically by charity, voluntary or community groups, during and after cancer treatment, weighted percentages.
Figure 5: Rating of information received on charity, voluntary or community groups and feeling of being supported practically, emotionally or psychologically by charity, voluntary or community groups, during and after cancer treatment, weighted percentages. People rated more positively information and support during treatment, compared with information and support after treatment.

What people had to say about information and other support:

“…Although it took me 9 months to find it, the support available from [third sector support centre] is absolutely amazing, including a monthly support group for people who have been through [cancer type].”

“…The [support] team were very caring. Can’t fault them at all.”

“More information on any benefits I could have applied for.”

“…No one give me the information where I can ask support financially esp. I stopped working for a while and we have bills to pay.”

Contact

Email: patientexperience@gov.scot

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