Scottish Cancer Patient Experience Survey 2024 National Report
The report shows the results of the Scottish Cancer Patient Experience Survey 2024.
Information and Other Support
People received various degrees of information from healthcare professionals:
- 77% discussed or received information from the healthcare professionals about the impact cancer could have on day-to-day activities.
- 23% did not fully understand information about the impact of cancer or cancer treatment on day-to-day activities.
- 59% received information about how to get financial help or benefits they could be entitled to, while 41% did not receive it.
People rated more positively information and support during treatment, compared with information and support after treatment.
![Figure 5: Rating of information received on charity, voluntary or community groups and feeling of being supported practically, emotionally or psychologically by charity, voluntary or community groups, during and after cancer treatment, weighted percentages. People rated more positively information and support during treatment, compared with information and support after treatment.](/binaries/content/gallery/publications/statistics/2024/09/scottish-cancer-patient-experience-survey-2024-national-report/SCT07248873681_g05.png)
What people had to say about information and other support:
“…Although it took me 9 months to find it, the support available from [third sector support centre] is absolutely amazing, including a monthly support group for people who have been through [cancer type].”
“…The [support] team were very caring. Can’t fault them at all.”
“More information on any benefits I could have applied for.”
“…No one give me the information where I can ask support financially esp. I stopped working for a while and we have bills to pay.”
Contact
Email: patientexperience@gov.scot
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