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Publication - Statistics

Scottish Cancer Patient Experience Survey 2024: technical report

Published
10 September 2024
From
Cabinet Secretary for Health and Social Care, +7 more … Chief Medical Officer, Director of Health and Social Care Finance, Director-General Communities, Director-General Health and Social Care, Minister for Equalities, Minister for Public Health and Women's Health, Minister for Social Care, Mental Wellbeing and Sport
Directorate
Population Health Directorate, +4 more … Chief Medical Officer Directorate, Health and Social Care Finance Directorate, Healthcare Quality and Improvement Directorate, Social Care and National Care Service Development
Topic
Health and social care
ISBN
9781836016793

This report provides information on the technical aspects of the 2024 Scottish Cancer Patient Experience Survey (SCPES), including development, implementation, analysis and reporting.

View supporting documents Supporting documents

Survey Development

The content of the questionnaire and survey materials were reviewed and updated ahead of the 2024 survey. The review sought to ensure user needs were met, and reflected changes in how services are accessed and provided. Representatives from Scottish Government, Macmillan, PHS, and the Scottish Cancer Coalition were involved in the review.

The survey materials were cognitively tested with patient representatives recruited through the Scottish Cancer Coalition and the survey materials were updated based on their feedback.

Details of the changes made to the questionnaire can be found in Annexes A to C.

The survey packs consisted of the following:

  • Initial Mailout: A survey invite letter with a link and QR code to the online questionnaire, and an information leaflet including details of the survey helpline in a range of languages.
  • First Reminder: A survey invite letter, a paper questionnaire, a freepost return envelope and an information leaflet including details of the survey helpline in a range of languages.
  • Second Reminder: A survey invite letter with a link and QR code to the online questionnaire, and an information leaflet including details of the survey helpline in a range of languages.

Copies of all of the survey materials, including the privacy notice, can be found on the Cancer Patient Experience Survey materials webpage.

Contact

Email: patientexperience@gov.scot

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