Scottish Child Payment: Service Level Agreement between Scottish Ministers and The Secretary of State for Work and Pensions

2. Scope and Principles

2.1 This Agreement sets out the provisions of the relationship between Scottish Ministers and DWP in relation to Scottish Child Payment (SCP), and ‘the Services’ DWP will provide to support this. The Services are described in Annexes 1 to 6.

2.2 Under the associated Data Sharing Agreement, DWP will provide the necessary data to enable Social Security Scotland to process applications for SCP.

2.3 DWP and Scottish Ministers shall work in partnership to ensure that the Services are delivered in accordance with the terms of this Agreement.

2.4 The partnership will seek continuous improvement in delivery standards including sharing lessons from delivery of the service insofar as relevant.

2.5 Each Party will act transparently and work in a practical way in regard to reaching mutual agreement on any issues that may arise.