Scottish Child Payment: Service Level Agreement between Scottish Ministers and The Secretary of State for Work and Pensions

6. Disputes

6.1 Each Party to this Agreement will notify the other of any concerns or complaints regarding any matter covered by this Agreement. Wherever possible, these issues will be resolved by the process set out in the ‘SM/SSWP Single MoU’ as referenced in Section 4 (Derivation) of this Agreement. In the event of a formal escalation of an issue, the process for dispute resolution is outlined in Section 6 of the ‘SM/SSWP Single MoU’.