Scottish Child Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Annex G – Glossary of Terms

Annex defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions shall have the meanings set out below.

BAU: Business As Usual

BSG: Best Start Grant

[Redacted]: [Redacted]

[Redacted]: [Redacted]

DPA: Data Processing Agreement

DPA 2018: Data Protection Act 2018

DSA: Data Sharing Agreement

DWP: Department for Work and Pensions

[Redacted]: [Redacted]

SM/DWP Single MOU: Memorandum of Understanding between Scottish Ministers and the Department for Work and Pensions

[Redacted]: [Redacted]

FOI: Freedom of Information

FoI(S)A: Freedom of Information (Scotland) Act 2002

GDPR: General Data Protection Regulation

[Redacted]: [Redacted]

MoU: Memorandum of Understanding

Public & Privilege holiday: All public and privilege dates in England and Scotland including regional specific dates in Social Security Scotland Agency.

Service Delivery Standards: The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8.

Services: Has the meaning set out in Para 2

SG: Scottish Government

SLA: Service Level Agreement

SCP: Scottish Child Payment

SM: Scottish Ministers

[Redacted]: [Redacted]

SPoC: Single Point of Contact