Scottish Inpatient Patient Experience Survey 2014 Volume 1: National Results

Footnotes

1. Quality Strategy http://www.scotland.gov.uk/Topics/Health/Policy/Quality-Strategy

2. http://www.isdscotland.org/ ISD provides health information, health intelligence, statistical services and advice that support the NHS in progressing quality improvement in health and care.

3. https://isdscotland.scot.nhs.uk/Health-Topics/Waiting-Times/Publications/2014-05-27/2014-05-27-WT-IPDCOP-Report.pdf?77033632994

4. https://isdscotland.scot.nhs.uk/Health-Topics/Waiting-Times/Publications/2013-08-27/2013-08-27-WT-IPDCOP-Report.pdf?77648562193 and https://isdscotland.scot.nhs.uk/Health-Topics/Waiting-Times/Publications/2013-11-26/2013-11-26-WT-IPDCOP-Report.pdf?40821474791

5. Source: Health Improvement Scotland (previously NHS Quality improvement Scotland) http://www.healthcareimprovementscotland.org/programmes/patient_safety/nutritional_care_resources/nutritional_care_standards.aspx

6. http://www.evidenceintopractice.scot.nhs.uk/leading-better-care.aspx

7. 'Unnecessary ward moves' by Prof. McMurdo and Dr Witham from the University of Dundee http://app.dundee.ac.uk/pressreleases/2013/july13/wardmoves.htm

8. Scottish Inpatient Patient Experience Survey 2012: http://www.scotland.gov.uk/Publications/2012/08/8317/5

9. Scottish Inpatient Patient Experience Survey 2011: http://www.scotland.gov.uk/Publications/2011/08/25164241/5

10. Evidence into Practice: http://www.evidenceintopractice.scot.nhs.uk/patient-safety/what-is-patient-safety.aspx

11. Scottish Patient Safety Programme: http://www.scottishpatientsafetyprogramme.scot.nhs.uk/

12. Scottish Patient Safety Programme - Acute adult http://www.scottishpatientsafetyprogramme.scot.nhs.uk/programmes/acute-adult

13. http://www.sign.ac.uk/pdf/SIGN139.pdf

14. NHS Scotland National HAI Prevalence Survey. Volume 1 of 2: Final Report http://www.documents.hps.scot.nhs.uk/hai/sshaip/publications/national-prevalence-study/report/full-report.pdf

15. Care of peripheral venous cannula sites, Nursing Times: http://www.nursingtimes.net/Journals/2012/08/22/b/k/e/210812Care-of-peripheral-venous-cannula-sites.pdf

16. Royal College of Nursing : http://ivtherapyathome.heartofengland.nhs.uk/wp-content/uploads/2013/05/RCN-Guidlines-for-IV-therapy.pdf

Health Protection Scotland: http://www.documents.hps.scot.nhs.uk/hai/infection-control/evidence-for-care-bundles/literature-reviews/pvc-insertion-review.pdf

17. Patient Rights (Scotland) Act 2011 principles: http://www.legislation.gov.uk/asp/2011/5/schedule

18. http://www.healthcareimprovementscotland.org/our_work/governance_and_assurance/management_of_adverse_events/national_framework.aspx

19. http://www.healthcareimprovementscotland.org/our_work/person-centred_care/releasing_time_to_care.aspx

20. http://www.healthcareimprovementscotland.org/our_work/person-centred_care/releasing_time_to_care/rtc_final_report.aspx

21. Health Protection Scotland: http://www.washyourhandsofthem.com/hand-hygiene--nhs-scotland.aspx

22. http://www.scottishambulance.com/WhatWeDo/pts.aspx

23. http://patientsafety.etellect.co.uk/programme

24. Scottish Government website: http://www.scotland.gov.uk/About/Performance/scotPerforms/partnerstories/NHSScotlandperformance/DelayedDischarge

25. Person-centred Health and Care Portfolio http://www.scotland.gov.uk/Topics/Health/Policy/Quality-Strategy

26. http://www.scotland.gov.uk/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey

27. http://www.legislation.gov.uk/asp/2011/5/contents

28. http://news.scotland.gov.uk/News/Patient-feedback-7e1.aspx

29. Listening and Learning: how feedback, comments, concerns and complaints can improve NHS services in Scotland: http://www.scottishhealthcouncil.org/publications/research/listening_and_learning.aspx

30. Quality Indicators: http://www.isdscotland.org/Health-Topics/Quality-indicators/

31. Patient experience survey of GP and other local NHS Services 2011-12