Scottish Inpatient Patient Experience Survey 2014 Volume 2: Technical Report

Footnotes

1. The Information Services Division (ISD) is part of National Services Scotland. ISD provides health information, health intelligence, statistical services and advice that supports the NHS in progressing quality improvement in health and care. ISD role's in the inpatient survey is to analyse the national and local results and produce NHS Board and hospital level reports.

2. Healthcare Improvement Scotland's (HIS) vision is to deliver excellence in improving the quality of the care and experience of every person in Scotland every time they access healthcare. HIS provides support for NHS boards to use the experiences of their patients to improve healthcare services.

3. http://www.nrscotland.gov.uk/statistics-and-data/nhs-central-register

4. This total excludes patients who were recorded as being deceased on SMR01 but includes patients who were identified as being deceased by either NHSCR or HSCIC following initial sampling. These patients were subsequently removed from the sample before surveys were sent.

5. http://www.nrscotland.gov.uk/statistics-and-data/nhs-central-register

6. http://www.gov.scot/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey/Survey1314