Scottish Radiotherapy Patient Experience Survey 2014: National Results: Volume 1

National results from the first Scottish Radiotherapy Patient Experience Survey 2014.


12 APPENDIX A: COMPARISON OF RESULTS WITH THE ENGLISH RADIOTHERAPY SURVEY 2012

The following tables provide comparable figures from the Scottish and English radiotherapy patient experience surveys.

Table A: Description of survey respondents

Question: What year were you born?

Scotland

England

16 - 34

1%

1%

35 - 64

37%

38%

Over 65

62%

61%

Question: Are you male or female?

Scotland

England

Male

43%

44%

Female

57%

56%

Table B: Consent

Question: Were you given the opportunity to ask questions before giving consent?

Scotland

England

Yes

98%

99%

No

2%

1%

Question: If you did ask questions, were you satisfied with the answers that you received?

Scotland

England

Yes, completely

85%

82%

Yes, to some extent

15%

18%

No

0%

0%

Question: Did you have confidence in the doctor or other health professional who took your consent for your radiotherapy?

Scotland

England

Yes, completely

93%

91%

Yes, to some extent

7%

8%

No

1%

0%

Question: Were you treated with dignity and respect by the doctor or other health professional who took your consent for your radiotherapy?

Scotland

England

Yes, definitely

96%

96%

Yes, to some extent

3%

3%

No

0%

0%

Table C: Information Before Radiotherapy Treatment

Question: Were you given or sent any written information about radiotherapy by a member of staff (e.g. doctor, radiographer or nurse specialist) before your radiotherapy?

Scotland

England

Yes

86%

94%

No

14%

6%

Question: Was the information/arrangements for your first appointment at the radiotherapy department easy to understand?

Scotland

England

Yes, completely

90%

89%

Yes, to some extent

9%

10%

No

1%

1%

Question: Were you told about the local cancer information and support service at the hospital (sometimes called cancer information centre)?

Scotland

England

Yes

73%

78%

No

27%

22%

Question: Overall was the amount of information given to you before you started your radiotherapy:

Scotland

England

Excellent, helped with my treatment

55%

53%

Satisfactory, met my needs

43%

44%

Poor, didn't help much

2%

2%

Very poor, didn't help at all

0%

0%

Question: Were you invited to the Radiotherapy department before you started treatment to be given information and an explanation about radiotherapy (pre-treatment or planning)?

Scotland

England

Yes

77%

84%

No

23%

16%

Question: If invited to the Radiotherapy department did you find it helpful?

Scotland

England

Yes

98%

98%

No

2%

2%

Table D: Website Information

Question: Did you look for information about radiotherapy on the cancer centre or hospital website where you had your radiotherapy?

Scotland

England

Yes

16%

21%

No

84%

79%

Question: If you did look at the cancer centre or hospital website did you find the information you found there helpful?

Scotland

England

Yes, very helpful

69%

56%

Yes, fairly helpful

30%

41%

No, not at all helpful

1%

1%

I did not find any information about radiotherapy on the website

0%

1%

Question: If you did not look at the cancer centre or hospital website, was this because:

Scotland

England

Didn't need to

32%

40%

Didn't want to

18%

22%

Didn't know there was any information on the website

19%

29%

No internet access*

26%

-

Some other reason

5%

10%

* The English survey did not have this option in their questionnaire.

Table E: About Your Radiotherapy

Question: Did you have the majority of your radiotherapy as an inpatient or as an outpatient?

Scotland

England

I had the majority of my radiotherapy as an inpatient

11%

3%

I had the majority of my radiotherapy as an outpatient

89%

97%

Question: Were you told how many radiotherapy treatments (sometimes called visits or fractions) you would probably need?

Scotland

England

Yes, very clearly

97%

96%

Yes, to some extent

3%

3%

No

0%

1%

Question: Were you told how long in total your course of radiotherapy treatment would last?

Scotland

England

Yes, very clearly

96%

94%

Yes, to some extent

4%

4%

No

1%

1%

Question: Was your plan of treatment explained clearly to you by a member of staff?

Scotland

England

Yes, very clearly

90%

90%

Yes, to some extent

9%

9%

No

2%

1%

Question: Were you given information to help you manage the side effects of your treatment?

Scotland

England

Yes, very clearly

73%

72%

Yes, to some extent

23%

23%

No

4%

5%

Question: Was the information given to you by your radiographer at the treatment visit the same as you were told by the doctor/radiographer at your clinic visit?

Scotland

England

Yes, exactly the same

87%

91%

It was a little different

12%

9%

No, it was completely different

1%

1%

Table F: Daily Treatment Visits

Question: How did you usually get to the hospital where you had your radiotherapy?

Scotland

England

By car

74%

72%

By public transport (bus, train, taxi)

12%

13%

By ambulance / hospital transport

12%

13%

I walked / cycled

2%

1%

Question: If you travelled by car, was it easy to park?

Scotland

England

Yes

56%

68%

No

44%

32%

Question: How soon after your appointment time did your radiotherapy usually start?

Scotland

England

On time or within 20 minutes of my appointment

85%

77%

Between 20 minutes and 1 hour of my appointment time

14%

21%

More than 1 hour after my appointment time

1%

2%

Question: Were you informed of any delays?

Scotland

England

Yes, always

69%

73%

Yes, sometimes

21%

23%

Never or rarely

10%

4%

Question: What was the environment of the radiotherapy department like in respect of the waiting room?

Scotland

England

Very good

71%

54%

Good

28%

43%

Poor

1%

3%

Very poor

0%

0%

Question: What was the environment of the radiotherapy department like in respect of the treatment room?

Scotland

England

Very good

85%

69%

Good

15%

30%

Poor

0%

1%

Very poor

0%

0%

Question: What was the environment of the radiotherapy department like in respect of the department as a whole?

Scotland

England

Very good

87%

67%

Good

13%

32%

Poor

0%

1%

Very poor

0%

0%

Question: Did you feel the changing facilities allowed you to maintain your dignity?

Scotland

England

Yes

77%

83%

Yes, to some extent

19%

14%

No

4%

3%

Question: If you had any questions about the radiotherapy, did you have the opportunity to discuss these with the radiographer?

Scotland

England

Yes, completely

85%

81%

Yes, to some extent

14%

17%

No

2%

2%

Question: During your last course of radiotherapy, how many treatments (sometimes called visits or fractions) did you have?

Scotland

England

1 - 5

25%

19%

5 10

7%

9%

More than 10

65%

67%

Don't know / Can't remember

3%

4%

Question: Did you have a regular formal review of your treatment (usually called the review clinic) by a member of the clinical team (e.g. doctor or radiographer)?

Scotland

England

Yes

74%

81%

No

26%

19%

Table G: Information About Support

Question: Did hospital staff give you information about support or self-help groups for people with cancer?

Scotland

England

Yes

83%

85%

No, but I would have liked information

17%

15%

Question: If yes, what type of groups were you given information about?

Scotland

England

General cancer support groups in my area

39%

68%

Support groups for my specific type of cancer in my area

14%

34%

National cancer charities

14%

35%

Other groups

6%

9%

Table H: Following Treatment

Question: Have you been given a number to call if you have any problems in relation to your radiotherapy?

Scotland

England

Yes

87%

87%

No

13%

13%

Question: Do you know what the arrangements are for your next visit to see your consultant or other member of staff?

Scotland

England

Yes

85%

92%

No

15%

8%

Question: Were you given written information about what to expect in the few weeks following treatment and your post treatment care?

Scotland

England

Yes

56%

77%

No

44%

23%

Question: Were you given information at the start of radiotherapy?

Scotland

England

Yes

99%

99%

No

1%

1%

Question: Overall was the amount of information given to you at the start of your radiotherapy:

Scotland

England

Excellent, helped with my treatment

62%

54%

Satisfactory, met my needs

36%

44%

Poor, didn't help much

1%

2%

Very poor, didn't help at all

0%

0%

Question: Overall, how would you rate your care?

Scotland

England

Excellent

82%

69%

Very good

15%

24%

Good

2%

5%

Fair

0%

1%

Poor

0%

0%

Very poor

0%

0%

Contact

Email: Fiona Hodgkiss

Back to top