Scottish Welfare Fund Statistics: Update to 31 December 2022

Processing Times

During October to December 2022, local authorities processed 89% of Community Care Grant applications within the target time of 15 working days (Table 8, Chart 4), and processed 95% of Crisis Grant applications within the target time of the end of the next working day (Table 10, Chart 5).

Six local authorities processed fewer than 80% of Community Care Grant Applications on time (the lowest percentages were in Stirling (31%) and Dumfries & Galloway (33%); Table 9) and six processed fewer than 90% of Crisis Grant applications on time (the lowest percentages were in Falkirk (71%) and Dumfries & Galloway (79%); Table 11).

Chart 4: Initial Processing Times for Community Care Grants – Quarterly

Chart 5: Initial Processing Times for Crisis Grants – Quarterly