Best Start Grant: service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers
Agreement between Scottish Ministers and The Secretary of State for Work and Pensions to deliver Best Start Grant to residents in Scotland.
Annex 17 - Glossary of Terms
The Glossary defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions have the meanings set out below.
Commencement Date of Best Start Grant |
The date in December 2018 on which delivery of Best Start GrantServices commenced |
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BAU |
Business As Usual |
BSG |
Best Start Grant |
[Redacted] |
[Redacted] |
[Redacted] |
[Redacted] |
DPA 2018 |
Data Protection Act 2018 |
DWP |
Department for Work and Pensions |
FOI(A) |
Freedom of Information Act 2000 |
FOI(S)A |
Freedom of Information (Scotland) Act 2002 |
GDPR |
General Data Protection Regulations |
MoU |
Memorandum of Understanding |
Resident in Scotland |
Ordinarily resident in Scotland or either in the EEA or Switzerland with a genuine and sufficient link to Scotland. |
Public & Privilege holiday |
All public and privilege dates in England and Scotland including regional specific dates in Social Security Scotland Agency. |
Service Delivery Standards |
The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8. |
Services |
Has the meaning set out in Para 2 |
[Redacted] |
[Redacted] |
SG |
Scottish Government |
SM/SSWP Single MoU |
Memorandum of Understanding between Scottish Ministers and the Secretary of State for Work and Pensions dated January 2023 as amended. |
SLA |
Service Level Agreement |
SM |
Scottish Ministers |
[Redacted] |
[Redacted] |
SPoC |
Single Point of Contact |
SSMG |
Sure Start Maternity Grant |
[Redacted] |
[Redacted] |
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