Best Start Grant: Service Level Agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Service Level Agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Best Start Grant.


13. Service Design and Delivery

13.1 It is understood by each party that the design of the Services will evolve. Each party agrees to inform the other, as soon as reasonably practicable, of any changes with its own legislation relating to BSG that may impact on or require changes to the delivery of BSG or the Services.

13.2 Scottish Ministers will deliver BSG while seeking continuous improvement in delivery as part of BAU processes. Each party will work to ensure cost-effective delivery; subject to the overarching financial arrangements as referenced, in section 4 (Derivation) of this Agreement and as described in the Scottish Devolution: Financial Arrangements for Formal Agreements and Financial Summary to Support the BSG Service Level Agreement between Department for Work and Pensions and Scottish Ministers.

Contact

Email: formalagreements@socialsecurity.gov.scot

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