Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance

7. Roles and responsibilities

7.1 Social Security Scotland will, as set out in this Agreement:

7.1.1 Be responsible for payment to DWP for the Services in accordance with

Section 12 (Financial Arrangements);

7.1.2 Inform DWP as soon as reasonably practicable if they become aware of

any deficiency in the quality of Services delivered under this Agreement

and take steps to resolve such issues;

7.1.3 Work in partnership with DWP in respect of any potential changes to the

delivery of CWHA as may affect the Services;

7.1.4 Be responsible for the effective identification and management of risks

arising from the delivery of the Services.

7.2 For the avoidance of doubt, both parties acknowledge that the Scottish Ministers will

retain responsibility for the delivery of CWHA.

7.3 DWP will, as set out in this Agreement:

7.3.1 Deliver the Services in accordance with the terms of this Agreement;

7.3.2 Work in partnership with Social Security Scotland in respect of any

potential changes to CWHA that may impact on or require changes to

the Services;

7.3.3 Be responsible for the effective identification and management of risks

arising from the delivery of the Services.