Service Level Agreement Between The Secretary Of State For Work And Pensions and Scottish Ministers in Respect of Funeral Support Payment

2. Scope and Principles

2.1 This Agreement sets out the provisions of the relationship between Scottish Ministers and DWP in relation to Funeral Support Payment (FSP), formerly known as Funeral Expense Assistance (FEA), and 'the Services' DWP will provide to support this. The Services are described in Annexes 1 to 10(a).

2.2 Under the associated Data Sharing Agreement, DWP will provide data to enable Social Security Scotland to award Funeral Support Payment to residents in Scotland who meet the qualifying conditions.

2.3 DWP and Scottish Ministers shall work in partnership to ensure that the Services are delivered in accordance with the terms of this Agreement.

2.4 The partnership will seek continuous improvement in delivery standards including sharing lessons from delivery of the Services insofar as relevant.

2.5 Each Party will act transparently and will work in a practical way in regards to reaching mutual agreement on any issues that may arise.