Scottish Child Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Annexes

Annex A - SCP Phase 1 Qualifying Benefit is Clerically Maintained [REDACTED]

Annex B - SCP Phase 1 [REDACTED]

Annex C (1) - [REDACTED]

Annex D - Key Processes for Fraud Referral [REDACTED]

Annex E - Key Processes for Fraud Referral [REDACTED]

Annex F(1) - Part 1: [REDACTED]

Annex F(2) - Part 2: [REDACTED]

Annex F(3) - Part 3: [REDACTED]

Annex G - Key Process [REDACTED]

Annex H - Pension Credit Child Addition Process [REDACTED]

Annex I - Glossary of Terms

The Glossary defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions shall have the meanings set out below.

BAU
Business As Usual

BSG
Best Start Grant

[REDACTED]
[REDACTED]

[REDACTED]
[REDACTED]

[REDACTED]
[REDACTED]

DPA
Data Processing Agreement

DPA 2018
Data Protection Act 2018

DSA
Data Sharing Agreement

DWP
Department for Work and Pensions

[REDACTED]
[REDACTED]

SM/DWP Single MOU
Memorandum of Understanding between Scottish Ministers and the Department for Work and Pensions

[REDACTED]
[REDACTED]

FOI
Freedom of Information

FoI(S)A
Freedom of Information (Scotland) Act 2002

[REDACTED]
[REDACTED]

[REDACTED]
[REDACTED]

GDPR
General Data Protection Regulation

MoU
Memorandum of Understanding

Service Delivery Standards

The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8.

Services

Has the meaning set out in Para 2

SG
Scottish Government

SLA
Service Level Agreement

SCP
Scottish Child Payment

SCP Phase 1
Scottish Child Payment for eligible children for a child who is under 6 years of age on the day the application is made.

SM
Scottish Ministers

[REDACTED]
[REDACTED]

SPoC
Single Point of Contact

[REDACTED]
[REDACTED]