Publication - Agreement

Scottish Child Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Published: 5 May 2022
Directorate: Social Security Directorate
Topic: Children and families, Equality and rights, Health and social care
ISBN: 9781804353691

Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Scottish Child Payment

Supporting documents

6. Disputes

6.1 Each party to this Agreement will notify the other of any issues, concerns or complaints regarding any matter covered by this Agreement. Wherever possible, these difficulties will be resolved by the process of consultation set out in the SM/DWP Single MoU. In the event of a formal escalation of an issue, the process for dispute resolution is outlined in Section 6 of the SM/DWP Single MoU.

Contact

Email: formalagreements@socialsecurity.gov.scot

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Information

6. Disputes

Contact

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