Publication - Research and analysis
Social Security Experience Panels: Accessible Vehicles and Equipment Scheme
This report covers responses by Experience Panels members to a survey to inform the future development of Social Security Scotland’s Accessible Vehicles and Equipment (AVE) scheme.
Experience of the AVE scheme
We asked those respondents who had experience of using the AVE scheme, delivered by Motability, how they rate the service provided. Almost nine in ten (89 per cent) described their experience as “very good” or “good” (Table 3).
| % respondents (n=277) | |
|---|---|
| Very good | 69% |
| Good | 20% |
| Neither good nor bad | 5% |
| Bad | 3% |
| Very bad | 3% |
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