Publication - Research and analysis
Social Security Experience Panels: agency buildings
This report details the key themes from research into social security client expectations on agency buildings, facilities and privacy.
What's Next?
The Scottish Government will continue to engage with Experience Panel members in the design of Scotland's new social security system.
The findings from this research will be used to guide and inform the design and facilities available in Social Security Scotland buildings and local offices.
Contact
Email: James.Miller@gov.Scot
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