Social Security experience panels: appointees - report

Outlines the Social Security Experience Panels' experiences of the appointee process and how this should work for Social Security Scotland’s clients.


Next Steps

The Scottish Government will continue to work with the Experience Panels in the development of Scotland's new social security system.

The content of this report will be used by the Scottish Government and Social Security Scotland to inform the development of guidance for appointees. It has provided insight into the circumstances clients think having an appointee would be helpful, the safeguards that should be put in place, including when and how appointeeships should be reviewed.

The insights in this report will also inform the legal framework required. This will be established in the Social Security Administration and Tribunal Membership (Scotland) Bill.

Contact

Email: socialsecurityexperience@gov.scot

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