Publication - Research and analysis
Social Security Experience Panels: benefit take-up – visual summary
Visual summary of findings from research with Social Security Experience Panels members about their experiences of accessing the benefit system.
Next steps
The Scottish Government and Social Security Scotland will use these findings to make sure that people know what benefits these are entitled to.
Scottish Government will also work with stakeholder organisations and local authorities to reach a diverse range of people and support them to apply for relevant benefits.
Staff will be trained to treat everyone with dignity, fairness and respect. The findings from this research will help with inclusive training materials.
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