Social Security Experience Panels: Carer's Allowance Supplement - experiences

Introduction 

The Scottish Government is becoming responsible for 11 of the benefits currently delivered by the Department for Work and Pensions. As part of the work to prepare for this change, the Scottish Government set up the Social Security Experience Panels. Over 2,400 people across Scotland who have recent experience of claiming at least one of the benefits that are coming to Scotland registered as panel members. 

The Scottish Government is working with Experience Panel members to design a new social security system that works for the people of Scotland. 

From May 24^th 2019 to 3^rd June 2019, Scottish Government researchers conducted a survey of panel members who have experience of Carer’s Allowance, to get some feedback on their experience of Carer’s Allowance Supplement. Respondents could complete this survey online, over the phone or on paper.

This report is on the findings from this survey. All quotes are from panel members taken from the surveys.