Publication - Research and analysis

Social Security Experience Panels: Carers with English as a second language

Published: 27 March 2024
From: Director-General Communities
Directorate: Tackling Child Poverty and Social Justice Directorate
ISBN: 9781836010951

This visual summary details findings from an Experience Panels’ research event with carers who have English as a second language.

Supporting documents

Footnotes

1 User Research are a separate team who work on developing the user experience for the products and services of Social Security Scotland clients. Their session at this research event focused on application processes, communication preferences, and previous interactions with carer benefits and DWP.

Contact

Email: socialresearch@gov.scot

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Footnotes

Contact

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