Publication - Research and analysis

Social Security Experience Panels: change of circumstances and debt repayment - report

Published: 20 July 2020
From: Director-General Education and Justice
Directorate: Social Security Directorate
Topic: Equality and rights
ISBN: 9781839608810

This report summarises the results from 10 focus groups and an online survey with Experience Panel members. The research explored how contact about changes of circumstances should work for clients of Social Security Scotland, along with how debt should be repaid.

Supporting documents

Social Security Experience Panels: Change of Circumstances and Debt Repayment

File type: 29 page PDF
File size: 581.5 kB

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