Social Security Experience Panels - re-determinations and appeals, fraud and special measures for COVID-19: main report
Provides an overview of findings from research exploring panel members’ views on proposed changes (enhanced administration powers) to aspects of Social Security Scotland’s systems and processes regarding re-determinations, appeals, fraud, and special measures for late re-determinations, appeals and applications.
What's next?
The Scottish Government will continue to work with stakeholders and the Experience Panels in the design and development of Scotland's social security system.
The findings of this research will help to inform the Scottish Government's social security policies as they are refined and developed, in line with the Scottish Social Security Principles.
We also commissioned an independent research company to conduct the analysis of responses to the Scotland's social security system: enhanced administration and compensation recovery consultation, and we will publish the analysis report on the Scottish Government website. We will also publish the consultation responses, where permission has been given to do this, on Citizen Space.
Contact
Email: socialresearch@gov.scot
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