Social Security experience panels: paying benefits into different bank accounts - main report

What's next?

This research was designed to help decide whether Social Security Scotland systems should allow additional bank accounts to be added to a client's account. This is instead of new bank account details having to 'over-write' the one that's there.

The research found that multiple bank accounts are important to some people. It has been decided to introduce this option for increased flexibility at a time when clients are likely to be receiving more than one Social Security Scotland benefit. It is therefore hoped that it will be introduced alongside one of the disability benefits.

How to access background or source data

The data collected for this social research publication:

☐ Are available in more detail through Scottish Neighbourhood Statistics

☒ May be made available on request, subject to consideration of legal and ethical factors. Please contact socialsecurityexperience@gov.scot further information.

☐ Cannot be made available by Scottish Government for further analysis as Scottish Government is not the data controller.