Publication - Statistics

Social Security Scotland feedback statistics to 30 September 2023

Published: 19 December 2023
Directorate: Social Security Directorate
Topic: Communities and third sector, Equality and rights, Money and tax, +1 more … Public sector

Report covering feedback received by Social Security Scotland since it was introduced on 4 September 2018 until 30 September 2023.

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018, until 30 September 2023.

The benefits included within the time period covered by the report are: Carer’s Allowance Supplement, Best Start Grant and Best Start Foods, Funeral Support Payment, Young Carer Grant, Job Start Payment, Child Winter Heating Payment, Scottish Child Payment, Child Disability Payment, Adult Disability Payment and Winter Heating Payment.