Stoma Appliance Service in the Community: Stoma Care Quality and Cost Effectiveness Review 2015
This report details the findings and recommendations following a multi-layered national audit involving patients, NHS Board staff, DACs, community pharmacies and manufacturers designed and conducted during 2014-15.
Appendix 4: Community Pharmacy Stoma Care Service Contractors Audit Tool
Stoma Appliance Service
Quality and Cost Effectiveness Review
Community Pharmacy Stoma Care Service Contractors Audit Tool
Purpose of this audit
Following a comprehensive review of the Stoma Appliances service within NHS Scotland, new specifications for the service were introduced in July 2011. As part of this exercise an undertaking was given that the service would be subject to audit at some stage to determine the level of compliance with these modified specifications and how these met the needs of patients during the intervening period.
The audit also provides an opportunity for Community Pharmacy Stoma Care Service Contractors to indicate any modifications they wish to be considered should a need for a further review of the service be identified. This document is provided as an Audit Tool to assist you in completing this exercise.
Guidance on completing the audit
The Audit Tool covers two sections: section 1 is Community Pharmacy Audit Tool and there is also a second section for you to record additional comments you feel are pertinent to the Review and its outcome.
A similar survey is also being undertaken with Patient and Carers in parallel with exercise. A separate element for the Cost Effectiveness strand of the Review is also in hand.
Respondents are required to record their name, contact details and designation (e.g. position) within your organisation for their contribution to be considered and the opportunity for further engagement on a particular point. A section has been provided at the foot of the document for this purpose.
For the process to be effective and meaningful, respondents are encouraged to be honest in their assessment. Some of the criteria may not be applicable to your organisation or the service you provide. Feel free to change or add new criteria to identify areas where improvements may be needed.
We particularly value any feedback about the content of the audit and the relevance of criteria.
Footnote [13]
REFERENCES
Stoma Nurse Specialists
http://www.sehd.scot.nhs.uk/appliance_contractors/StomaNurseContacts.htm
Ostomy Suppliers
http://www.psd.scot.nhs.uk/pharmacists/stoma-providers.html
2005 Standards
http://www.sehd.scot.nhs.uk/appliance_contractors/documents/service_standards.htm
Ostomy Prices
http://www.isdscotland.org/Health-Topics/Prescribing-and-Medicines/Stoma-Supplies/
Patient Leaflet
http://www.sehd.scot.nhs.uk/appliance_contractors/documents/pil_revised.pdf
2011 Legislation
http://www.communitypharmacyscotland.org.uk/_resources/files/NHSCareServices/Specification_Requirements_Stoma2011.pdf
Practitioner Services Division
http://www.psd.scot.nhs.uk/professionals/pharmacy/stoma-providers.html
GLOSSARY
CP - Community Pharmacy
CPS - Community Pharmacy Scotland
DAC - Dispensing Appliance Contractor
GMS - General Medical Services
NES - National Health Education Scotland
NP - National Procurement
PSD - Practitioner Services Division
Contact
Email: Elaine Muirhead
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