Tenant participation newsletter: making a difference

Tenant Engagement
in the Private Sector:
Welso Property Management

Tenant engagement is unusual in the private rented sector. But Weslo Property Management, the private sector subsidiary of registered social landlord Weslo Housing Management, is paving the way for better tenant engagement in the sector in Scotland through the continued success of its Tenant Participation Group.

Weslo Property Management mirrors, on a smaller scale and without formal regulation, the requirements its parent company, Weslo Housing Management, set out in its tenant participation strategy. The group, which meets quarterly, has exciting plans to increase its level of tenant participation through the addition of an online private tenants’ forum.

Weslo Property Management’s Tenant Participation Group, which was developed by Weslo Housing Management’s Head of Private Rented Services Ashley Millan in early 2017, has been working on private sector housing policy, property condition and service and tenant scrutiny. As the group has evolved into a community anchor, sharing best practice and working on improving service within the sector. The group members are keen to see the initiative grow and have agreed that an online forum would allow them to reach private renters across the country.

It is expected that the new online forum will launch in the summer of 2019. Initially open to tenants of Weslo Property Management and their clients, the forum will, once established, be open to anyone interested in private renting.

Ashley Milan, Head of Private Rented Services said:

“We are delighted with the work that our Tenant Participation Group is doing and fully support the move to provide an online forum – in addition to our regular meetings. The private rented sector is now tenure of choice, with people enjoying, and benefitting from the advantages renting can bring. It is expected that one in four households will rent privately in Britain by 2021. It is therefore vital that we continue to meet the needs and demands of this growing tenure. As tenants, including families with children, look to settle into private rented accommodation for the longer term, it is expected that more private tenants will look to influence and shape the service they receive from their landlord – and we are pleased to be leading the way in this particular area”.

For more information contact:

Ashley Milan

Head of Private Services

Weslo Property Management

133a Glasgow Road Bathgate
EH48 2QN

Tel: 01506 639168/07584260583

www.wesloproperty.co.uk