Publication - Advice and guidance

The Scottish Approach to Service Design (SAtSD)

Published: 5 June 2019
From: Director-General Corporate
Directorate: Digital Directorate
Topic: Business, industry and innovation, Economy, Public sector

The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design and delivery of their public services (from policy making to live service improvement).

Supporting documents

The Scottish Approach to Service Design

File type: 26 page PDF
File size: 881.4 kB

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Supporting documents

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