Publication - Advice and guidance
Children's hearings training resource manual: volume 2
Volume 2 is a children's hearings handbook, focusing on the problems that some children face, the environment in which they live, their needs and their rights.
10 Summary
Communication is the process of creating understanding in the minds of others. Effective communicators get their message received in the way they intended it to be received. The children's hearings system is one based on communication. In order that it works well for all concerned, particularly the child, care and attention needs to be given to how messages are given and received.
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