Procurement: water and waste water billing services framework

Who can access: all public sector
Contract status: live
Dates of contract: 1 April 2024 to 31 March 2027
Category: Utilities - national

Overview 

Provision of water and waste water billing services including automated meter reading (AMR) services.

What is in scope

Water and waste water services, including automated meter reading (AMR) services across the public sector.

Who can use this

This framework can be used by:

• central government
• health
• local authorities
• universities and colleges
• third sector
• other public bodies

Note: It is the responsibility of any buying organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so.

Entitlement can be established from the terms of the PCS advert and guidance on this can be found in annex A of our guidance on framework agreements. If there is any doubt, legal advice should be sought.

Benefits

• annual cost avoidance savings for the duration of the contract
• automated meter reading (AMR) offering, including free AMR loggers on 30mm, 40mm and 50mm meters or larger
• intelligent water management programme for reducing water usage
• dedicated customer service team and account management

Climate emergency benefits

• intelligent water management programme for reducing water usage with associated reduction in CO2 emissions. This can include leak detection, investigation and site survey
• water efficiency advice and case studies in monthly e-newsletter
• provision of benchmarking reports and access to industry benchmarking tools to allow customers to compare consumption against industry benchmarks
• annual water efficiency fund, to which customers will be able to apply for water efficiency project funding

Community benefits include:

• Scottish Schools outreach programme (STEM) for educating and training school pupils, which link to Scotland’s National Outcomes.
• for the Higher and Further Education sector, provide student placements programmes for university or college students and or any initiative to promote accessibility to further or higher education including student support/mentoring.
• Developing the Young Workforce – Deliver on-demand virtual skills sessions to students living in remote parts of the country through the Developing the Young Workforce (DYW) Live partnership.
• Career Ready Initiative – Providing social mobility opportunities for young people – including mentoring and paid work experience to young people in Scotland from socially deprived areas.
• apprenticeships - Modern Apprenticeships, targeting young people from disadvantaged backgrounds.
• Foundation Apprenticeship programme - Introduction of a new scheme, providing placements across the period of the Framework targeted at young people from disadvantaged backgrounds.
• support for Jobseekers (coaching programme) - supporting jobseekers,  through their partnership with BiTC, and will provide volunteers  to support their Job Coaching programme.
• Green Skills training – Will deliver green skills training to the future generation that will lead to a qualification  - Establishing a partnership for the Framework to fund a local state school to join the Powering Futures programme, supporting its goal of helping 200 schools across Scotland by the end of 2024.
• identifying opportunities to support the growth of Powering Futures, this supports the Scottish Government and Skills Development Scotland's ‘Climate Emergency Skills Action Plan 2020-25’ by helping high school students to gain a SCQF Level 6 qualification and develop skills for Green Jobs.
• Schools Outreach - Deliver eight in person/virtual classroom sessions annually to educate school children on the importance of saving water and create a water-saving education pack to be distributed electronically to all Scottish primary schools.

Contract supplier

Scottish Water Business Stream Ltd
Phone: 0330 123 2100
Email: PublicSector@business-stream.co.uk

Contract or framework agreement guidance

The buyers guide is attached.

Further information

Contact named individual.

A range of Ancillary Services is available through the framework and is attached below.