Welcome to Scotland: a guide for service personnel and their families in Scotland (updated 2021)

Provides practical information to service personnel and their families on topics such as housing, education, healthcare and employment.


Benefits and Social Care

We have lots of help available for accessing benefits and social care in Scotland. More information about some of the support services is below.

Social Security Scotland

Social Security Scotland is an agency of the Scottish Government. They are responsible for the delivery of some low income, disability and carer benefits and they will be responsible for 14 benefits once fully operational. You can find out more about what benefits are delivered by Social Security Scotland.

Your Local Council

Many local councils have welfare rights advisers who can help you with problems surrounding benefits or your eligibility. You can find your local council by typing in your postcode.

Citizens Advice Scotland

You can find information on benefits and other issues like housing, debt and employment at Citizens Advice Scotland or 0808 800 9060.

Armed Services Advice Project (ASAP)

ASAP also provides dedicated information, advice and support to members of the Armed Forces Community in Scotland. The service is provided by the Scottish Citizens Advice Bureau Service, more information can be found at Armed Services Advice Project.

Turn to Us

Turn to Us can provide support if you are suffering financial hardship you can find further information at Member of the Armed Forces Veteran.

Department of Work and Pensions (DWP)

DWP is responsible for most welfare, pensions and child maintenance policy. They deal with the administration of a range of working age, disability and ill-health benefits.

As part of the Armed Forces Covenant, the DWP has initiatives that help current and former members of the Armed Forces and their families access Jobcentre Plus services. This includes having an Armed Forces champion in every Jobcentre Plus district who ensures that DWP provide support that meets the needs of the Armed Forces Community. See more information on the DWP and the Armed Forces at Jobcentre Plus services for the armed forces and their families.

You will find further information on the Scottish Government's website.

Contact

Email: vafpu@gov.scot

Back to top